Band 2 Ward Clerk Birmingham Community Healthcare NHS Foundation Trust

Evasion-design.com; Birmingham; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a dynamic team dedicated to providing the best care in Birmingham! This role offers a chance to support vital clinical services within the Adults and Specialist Rehabilitation Division. As part of a committed team, you will handle a variety of administrative tasks, including data input, appointment scheduling, and managing communications. This is an exciting opportunity to contribute to a foundation trust that prioritizes healthy communities and integrated care. If you are passionate about making a difference and supporting vulnerable individuals, we encourage you to apply and be part of our mission for outstanding care.

Qualifications

• Experience with administrative duties in a healthcare setting is preferred.
• Familiarity with patient management systems like Rio is a plus.

Responsibilities

• Perform data input and manage patient records efficiently.
• Handle telephone inquiries and schedule appointments.

Skills

Data input

Telephone answering

Email monitoring

Appointment scheduling

Patient record management

Visitor welcoming

Experience with Rio

Job description

This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Our vision can be summed up as 'Best Care: Healthy Communities.' BCHC exists to provide the Best Care possible to support the people who use our services, many of whom are among the most vulnerable in our society, to live well in Healthy Communities. If you want to be a part of this, we would love to hear from you.

An exciting opportunity has arisen to work within the inpatients - Adults and Specialist Rehabilitation Division, to support our clinical services.

We have 3 posts (37.5hrs vacancy): 2 WTE Vacancies at Moseley Hall Hospital and 1 WTE at West Heath Hospital. The working hours are between Monday - Sunday, 8 AM - 8 PM.

The posts will cover a range of administrative duties, predominantly:

1. Data input
2. Photocopying
3. Telephone answering
4. Monitoring of generic/personal email accounts
5. Scheduling of appointments
6. Pulling patient records
7. Welcoming visitors

Experience working on Rio is preferred.

IMPORTANT:

1. Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.
2. Please ensure all sections of the application form are completed fully, particularly providing full details of all referees including business email address, telephone contact details, and postal address.

Be Part of Our Team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics, and inpatient facilities. We deliver a wide range of services for children, young people and families, as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre, and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to ‘Be Part of Our Team’ and work with a Foundation Trust that is continuously striving for best care and healthy communities, we want to hear from you.

For further details on the main responsibilities, please see the attached job description and person specification.

This advert closes on Wednesday 18 Dec 2024.