Bakery Production & Customer Service Team Member

Blackbird Bakery; Greater London; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Training in Blackbird food preparation

Staff discount

Performance bonus opportunities

Opportunities to develop and progress

Friendly and supportive environment

Growing independent London bakery

Job summary

Blackbird Bakery in London is seeking a Food Production Team Member to bake and present our range of food, including sandwiches, for the shop. You will work with our ovens, prepare fillings and ensure consistent quality and food safety. You will also contribute to full shop duties, serving customers and handling everyday tasks with a positive attitude.

We offer training, staff discount, progression opportunities and a friendly, supportive environment at a growing independent bakery.

Qualifications

• Interest in baking, food preparation and great customer service.
• Ability to follow recipes, procedures and food safety standards.
• Attention to quality, presentation, cleanliness and waste control.
• Good organisation and ability to work accurately at speed.
• Positive, reliable approach and willingness to help across the whole shop.
• Availability to work weekends, opening shifts and closing shifts.

Responsibilities

• Bake products using the shop's ovens and equipment, following the correct programmes, temperatures and timings.
• Prepare ingredients, fillings and sandwiches to Blackbird recipes and portion sizes.
• Maintain consistent food quality and presentation.
• Organise preparation and replenish products throughout the day.
• Work efficiently during busy periods while maintaining quality and food safety.
• Check deliveries, ingredients and finished products, reporting any quality concerns.
• Follow food safety and allergen procedures.
• Complete temperature checks and keep products correctly labelled, dated and stored.
• Follow stock rotation and shelf life requirements.
• Control portion sizes, batch quantities and wastage.
• Keep equipment, utensils and preparation areas clean and organised.
• Welcome customers and provide friendly, efficient service.
• Serve food, operate the till and handle payments accurately.
• Support coffee and drinks service in line with training.
• Replenish displays and maintain shop presentation.
• Help with deliveries, restocking and washing up.
• Complete opening and closing tasks.
• Carry out cleaning across the whole shop, including counters, coffee areas, tables, floors and toilets where applicable.
• Leave the shop clean, organised and ready for the next shift.
• Support colleagues wherever needed.

Skills

Interest in baking

Customer service

Follow recipes and food safety

Quality and presentation

Organization and speed

Team collaboration across shop

Weekend/opening/closing shifts

Job description

Blackbird Bakery in London is seeking a Food Production Team Member to bake and present our range of food, including sandwiches, for the shop. You will work with our ovens, prepare fillings and ensure consistent quality and food safety. You will also contribute to full shop duties, serving customers and handling everyday tasks with a positive attitude.

We offer training, staff discount, progression opportunities and a friendly, supportive environment at a growing independent bakery.