Barista & Guest Experience Teammate

Blackbird Balham; Greater London; On-site; GBP 20,000 - 26,000; Full time

Job summary

Blackbird Bakery in London is seeking a Team Member who is passionate about people and products, with a genuine smile and pride in every task. You’ll be part of a tight-knit crew, delivering outstanding service and great product quality.

The role focuses on customer excellence, helpful teamwork, and keeping our shop clean and welcoming. Daily duties include greeting customers, serving coffee and drinks, handling till transactions, and maintaining food safety standards.

Qualifications

• Customer-focused approach to service delivery.
• Strong communication with customers and team.
• Ability to work in fast-paced environment.

Responsibilities

• Providing excellent customer service and greeting customers.
• Assisting with product preparation and service, including coffee and foods.
• Handling till transactions accurately and efficiently.
• Maintaining shop cleanliness and food safety standards.
• Supporting teammates to maintain a positive shop vibe.

Skills

Customer service

Communication

English proficiency

Team player

Job description

Blackbird Bakery in London is seeking a Team Member who is passionate about people and products, with a genuine smile and pride in every task. You’ll be part of a tight-knit crew, delivering outstanding service and great product quality.

The role focuses on customer excellence, helpful teamwork, and keeping our shop clean and welcoming. Daily duties include greeting customers, serving coffee and drinks, handling till transactions, and maintaining food safety standards.