Baggage Operations Engineering Head (Hiring Immediately)

ZipRecruiter; Redhill; On-site; GBP 59,000 - 70,000; Full time

Job summary

Join a leading company at London Gatwick as an Engineering Manager for Baggage Systems. You will lead a skilled team to ensure the reliability and safety of critical baggage infrastructure, while managing stakeholder communications and operational budgets. With a competitive salary and benefits, this role offers significant opportunities for career growth and development.

Benefits

Annual bonus

Share scheme

Pension

Lifestyle insurance

Qualifications

• Degree level education in an engineering discipline; HND level with significant experience accepted.
• Proven proactive leadership to promote health and safety culture.
• Experience in leading and managing a baggage team.

Responsibilities

• Lead and develop the Baggage Engineering team.
• Ensure optimal performance of the Baggage asset base.
• Drive EH&S culture to reduce incidents.

Skills

Leadership

Health and Safety Culture

Performance Improvement

Stakeholder Communication

Education

Degree in Engineering

HND with significant experience

Job description

Job Description

Engineering Manager – Baggage

From £59,795 + £4,750 Flex Allowance + Up to 20% Bonus + Benefits

Great journeys happen at London Gatwick

Where will your career take you?

The buzz, the energy, the sheer magic of travel… you can feel it in the air all around you. Here, you'll be part of an energetic team and a vibrant community. We can help you thrive in a career that's a world away from the everyday.

What's the role?

The core purpose of this role is to deliver a safe, efficient, and resilient Baggage System—one of the three major flows within the Airport (alongside aircraft and passenger flows). This involves taking full accountability for the Baggage Systems to ensure high levels of safety, reliability, and availability of this critical infrastructure system at Gatwick.

The role requires strong leadership of the maintenance team and effective management of third parties and stakeholders.

What you'll be doing

1. Lead and develop the Baggage Engineering team of skilled technicians to deliver the maintenance plan.
2. Ensure optimal performance of the Baggage asset base, including performance improvements to enhance system availability, achieving OBP / CSS metrics.
3. Drive EH&S culture across all teams to reduce incidents and promote a safe working environment.
4. Produce effective communication and reports for stakeholders such as Galleys, Airlines, and handling agents to enable smooth operations.
5. Manage costs and contracts to ensure adherence to the operational budget.

Do you have what we're looking for?

• Degree level education in an engineering discipline; HND level with significant experience accepted.
• Proven proactive leadership to promote health and safety culture, ensuring processes protect employees and contractors.
• Experience in leading, managing, and developing a baggage team aligned with Gatwick's strategic priorities.
• Ability to ensure system performance meets or exceeds OBP and CSS measures.
• Experience leading failure investigations to determine root causes related to baggage system issues and operational impacts.

What's in it for you?

We value our people and offer a highly competitive package, including an annual bonus, share scheme, pension, and lifestyle insurance. There are ample opportunities for career progression and training to support your personal and professional development.

At London Gatwick, we're well connected—just 30 minutes from central London and linked to over 100 towns and cities. Whether you travel by cycle, electric car, or train, we aim to make your journey to work as convenient and cost-effective as possible.

Whatever your interests and ambitions, wherever you want your career to take you, London Gatwick could be the place where your journey really takes off.

Click 'Apply' to begin your journey with London Gatwick. If you require any reasonable adjustments during the application process, please contact us directly.