B2B Customer Service Assistant - Temp | Sheffield

The Best Connection Group Limited; Sheffield; On-site; GBP 15,000 - 22,000; Full time

Job summary

The Best Connection Group Limited in Sheffield is seeking a Temporary Customer Service Assistant to join a busy B2B team. You will answer calls, respond to emails, manage online chats and deliver excellent service to business customers.

This temporary role offers Monday to Friday, 08:00-16:00, at a rate of £13.40 per hour, with a focus on multi-channel support and professional telephone etiquette.

Qualifications

• Previous customer service or office-based experience.
• Good verbal and written communication skills.
• A confident and professional telephone manner.
• Good IT skills and the ability to manage different communication channels.
• A friendly, organised and customer-focused approach.

Responsibilities

• Answering incoming telephone calls and dealing with customer enquiries.
• Responding to emails in a professional and timely manner.
• Managing online chat enquiries.
• Providing excellent customer service to business customers.
• Supporting the smooth day-to-day running of customer service operations.

Skills

Customer service

Telephone manners

Written communication

IT skills

Job description

The Best Connection Group Limited in Sheffield is seeking a Temporary Customer Service Assistant to join a busy B2B team. You will answer calls, respond to emails, manage online chats and deliver excellent service to business customers.

This temporary role offers Monday to Friday, 08:00-16:00, at a rate of £13.40 per hour, with a focus on multi-channel support and professional telephone etiquette.