B2B Advocacy & Events Manager

Treatwell; Greater London; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

28 days holiday

Monthly vouchers

Mental health support

Market-specific benefits

Job summary

Treatwell is seeking a high-energy B2B Brand Events & Ambassadors Manager to grow our reputation and physical presence across Europe’s salon network. You will own two programmes—events presence and a European network of salon ambassadors—driving visibility, trust, and new partner leads through our key partners.

You’ll translate complex logistics into scalable programmes, collaborating with Product, Tech, and local Sales/Marketing teams to land on-ground activation with measurable ROI.

Qualifications

• 3+ years hands-on marketing experience, preferably in tech/marketplace/partner-led business.
• Proven delivery of events, trade shows or activations across multiple markets.
• Experience building ambassador or advocacy programs with measurable results.
• Delivery mindset: turn complex logistics into scalable impact.

Responsibilities

• Lead Treatwell's events presence at trade fairs and industry events across Europe, from venue selection to lead follow-up with Sales.
• Design, launch and scale a network of salon partners who champion Treatwell and refer others.
• Turn partner stories into content, case studies and event moments with PR and marketing teams.
• Create playbooks and assets for local teams to run events and ambassador activity consistently.
• Define and track event and ambassador impact on leads, sign-ups, partners and retention.

Skills

Marketing experience

Event management

Ambassador program

Data-driven

Project management

Cross-functional collaboration

Job description

We're looking for a high-energy B2B Brand Events & Ambassadors Manager to grow Treatwell's reputation and physical presence across our salon network in Europe.

Reporting to our B2B Brand Manager, you'll own two ambitious programmes: our presence at industry events and a European network of salon ambassadors. Together, they build visibility, earn salon trust and generate new partner leads through the people who already know us best.

This is a hands-on role for someone who loves turning complex, multi-market logistics into programmes that scale. You'll work with Product and Tech to build the tools behind it, and with local Supply, Sales and marketing teams to bring it to life on the ground.

You will be responsible for:

• Leading our events presence: Own Treatwell's presence at trade fairs and professional industry events across Europe, from choosing where we show up to stand concept, logistics, lead capture and follow-up with Sales.
• Building our B2B Ambassador Programme: Design, launch and scale a network of salon partners across all markets who champion Treatwell, share their success stories and refer other salons to us.
• Running partner advocacy: Put real industry voices at the heart of our B2B marketing, working with the B2B Brand Manager and PR to turn partner stories into content, case studies and event moments.
• Connecting global and local: Create playbooks, toolkits and assets that let local teams run events and ambassador activity consistently and quickly.
• Measuring what works: Define and track the impact of every event and ambassador on leads, sign-ups, live partners and retention, and use the data to decide what to scale or stop.
• Managing budgets and suppliers: Own programme budgets, event agencies, print and fulfilment partners, delivering on time, on brand and on budget.

About you:

• What we’re looking for:
• 3+ years of hands‑on marketing experience in a tech business, ideally a marketplace, SaaS or partner‑led company. Experience working with Supply or Sales teams is a strong plus.
• Experience delivering events, trade shows or activations, ideally across multiple European markets.
• Experience building ambassador, advocacy, referral or community programmes, with clear results.
• A delivery mindset: you’re energised by efficiency and love turning complex logistics into scalable impact.
• Strong project management skills, with experience running large physical and digital rollouts across thousands of touchpoints and multiple countries.

• A data‑driven approach: you set clear success metrics, track results and use them to improve.

You'll thrive if:

• You believe the strongest B2B brands are built through people, proof and community.
• You get energy from salon partners and love turning them into advocates.
• You're proactive, collaborative and comfortable building programmes from the ground up.
• Languages: English fluency is mandatory. Any other European language is a plus

About Treatwell

Hi, we’re Treatwell. Nice to meet you.

We’re a team of 700 passionate and brilliantly talented people across Europe. We’re the industry’s smartest salon management software, all connected to Europe’s leading bookings platform, working with over 95,000 salon partners across 14 countries, processing over 8 million bookings every month. And….breathe.

But we’re not done yet. We’re on an exciting journey to digitally revolutionise the hair and beauty community.

If this excites you, we might just have the role for you.

We’ll treat you with:

UK

• 28-days holiday, plus bank holidays
• Monthly 40 GBP/EUR Treatwell vouchers so you can treat yourself too
• Mental health support through our partnership with Open‑  Find in "google??… but using that? Wait. There's a break. I'm scanning for
• Market‑specific benefits