Azure Infrastructure Support Engineer — Hybrid, London

Wavex Technology Ltd; Greater London; Hybrid; GBP 34,200 - 41,800; Full time

Benefits offered by this job

Inclusive work environment

Industry-renowned training and certifications

23 days holiday plus bank holidays

Birthday day off

Job summary

A leading IT service provider is seeking an Infrastructure Support Engineer to handle third line technical challenges and provide exceptional support. This hybrid position is based in Central London and offers a salary of up to £38,000 per annum, depending on experience. Ideal candidates will have strong troubleshooting skills and a solid foundation in network support, with responsibilities including resolving technical issues, managing security vulnerabilities, and collaborating with fellow engineers. Excellent communication skills are essential for client interactions.

Qualifications

• Solid foundation in Network Support / IT Infrastructures required.
• Experience in ITIL practices preferred.
• Ability to communicate complex technical issues to non-IT literate stakeholders.

Responsibilities

• Investigate complex issues and resolve incidents using best practices.
• Provide support for infrastructure-related issues within SLA targets.
• Manage security vulnerability remediations.

Skills

Troubleshooting skills

Network Support

Cyber security best practices

Client communication

Team collaboration

Tools

Palo Alto Firewalls

Juniper Switches

VMWare/Hyper-V

Azure

Active Directory

Job description

A leading IT service provider is seeking an Infrastructure Support Engineer to handle third line technical challenges and provide exceptional support. This hybrid position is based in Central London and offers a salary of up to £38,000 per annum, depending on experience. Ideal candidates will have strong troubleshooting skills and a solid foundation in network support, with responsibilities including resolving technical issues, managing security vulnerabilities, and collaborating with fellow engineers. Excellent communication skills are essential for client interactions.