AWS Delivery Consultant: Connect & Lex Cloud Solutions

Amazon Inc.

Manchester

On-site

GBP 90,000 - 120,000

Full time

3 days ago
Be an early applicant
Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Job summary

Amazon Web Services (AWS) Professional Services seeks a Delivery Consultant to design, implement, and manage AWS solutions that meet customer requirements and business objectives. You will guide migrations, provide technical leadership, and ensure best practices across project lifecycles.

You will work with customers and stakeholders, applying expertise in cloud architecture, NLP/NLU, and contact-center technology to deliver scalable, secure results and foster customer success in the cloud.

Qualifications

  • Knowledge of the primary AWS services (EC2, ELB, RDS, Route53, S3).
  • Experience implementing AWS services in distributed environments.
  • Experience as a technical specialist in design and architecture.
  • Experience in cloud-based solutions (AWS or equivalent), systems, networks, and OS.
  • 3+ years of experience in cloud architecture and implementation.
  • 3+ years as a contact center tech architect or senior contact center developer with platforms like Amazon Connect, Avaya, Cisco, Genesys, NICE InContact, Salesforce, etc.
  • 2+ years designing and implementing NLP/NLU (IVR or chat) solutions using major frameworks (e.g., Rasa, Dialogflow, Lex, Azure Bot Service) at enterprise scale.
  • 2+ years hands-on coding with REST APIs and web services, integrating 3+ contact center platforms (Genesys, Amazon Connect, Five9).

Responsibilities

  • Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs.
  • Providing technical guidance and troubleshooting support throughout project delivery.
  • Collaborating with stakeholders to gather requirements and propose migration strategies.
  • Acting as a trusted advisor on industry trends and emerging technologies.
  • Sharing knowledge within the organization through mentoring, training, and reusable artifacts.

Skills

AWS cloud architecture
REST API integration
NLP/NLU experience
Contact center tech
Solutions design
Technical leadership
Cloud migration

Tools

AWS Connect
Dialogflow
Rasa
Lex
Azure Bot Service
Genesys
Five9
Salesforce
Avaya
Cisco

Job description

Amazon Web Services (AWS) Professional Services seeks a Delivery Consultant to design, implement, and manage AWS solutions that meet customer requirements and business objectives. You will guide migrations, provide technical leadership, and ensure best practices across project lifecycles.

You will work with customers and stakeholders, applying expertise in cloud architecture, NLP/NLU, and contact-center technology to deliver scalable, secure results and foster customer success in the cloud.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

AWS Cloud Delivery Consultant
AWS Cloud Delivery Consultant

Amazon Web Services (AWS) • Cambridge

On-site
GBP 70,000 - 110,000
AWS Delivery Consultant: Cloud Solutions Architect
AWS Delivery Consultant: Cloud Solutions Architect

Amazon Web Services (AWS) • West of England

On-site
GBP 70,000 - 110,000
AWS Cloud Delivery Consultant
AWS Cloud Delivery Consultant

Amazon Web Services (AWS) • Greater London

On-site
GBP 90,000 - 130,000
Senior Cloud Solutions Delivery Architect
Senior Cloud Solutions Delivery Architect

Amazon Web Services (AWS) • Cambridge

On-site
GBP 70,000 - 110,000
AWS Cloud Delivery Architect
AWS Cloud Delivery Architect

Amazon Web Services (AWS) • Manchester

On-site
GBP 85,000 - 120,000
Senior Cloud Migration Delivery Consultant
Senior Cloud Migration Delivery Consultant

Amazon Web Services (AWS) • Cambridge

On-site
GBP 90,000 - 120,000
Cloud Solutions Delivery Consultant (Migration & Architecture)
Cloud Solutions Delivery Consultant (Migration & Architecture)

Amazon Web Services (AWS) • West of England

On-site
GBP 65,000 - 90,000
Senior Cloud Delivery Architect
Senior Cloud Delivery Architect

Amazon • Greater London

On-site
GBP 90,000 - 120,000
Cloud Solutions Architect – AWS Pro Services
Cloud Solutions Architect – AWS Pro Services

Amazon • West of England

On-site
GBP 65,000 - 90,000
Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence
Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence

Amazon Inc. • Manchester

On-site
GBP 90,000 - 120,000