Cloud Solutions Architect – AWS Pro Services

Amazon; West of England; On-site; GBP 65,000 - 90,000; Full time

Job summary

Amazon Web Services (AWS) Professional Services seeks a Delivery Consultant to design, implement, and manage AWS solutions for customers, guiding migration strategies and ensuring best practices across the project lifecycle.

You will collaborate with stakeholders, provide technical leadership, and mentor teammates while delivering scalable, secure cloud architectures that meet business outcomes.

Qualifications

• 3+ years in cloud architecture and implementation.
• 2+ years designing NLP/NLU solutions at enterprise scale.
• Experience as a contact center technologist/architect.
• 2+ years REST API integration across contact center platforms.

Responsibilities

• Design and implement complex, scalable, and secure AWS solutions tailored to customer needs.
• Provide technical guidance and troubleshooting support throughout project delivery.
• Collaborate with stakeholders to gather requirements and propose effective migration strategies.
• Act as a trusted advisor to customers on industry trends and emerging technologies.
• Share knowledge within the organization through mentoring and training.

Skills

Cloud architecture

AWS knowledge

Contact center technology

NLP/NLU solutions

REST API integration

Technical storytelling

Tools

Amazon Connect

Amazon Lex

Genesys

Five9

Salesforce

Job description

Amazon Web Services (AWS) Professional Services seeks a Delivery Consultant to design, implement, and manage AWS solutions for customers, guiding migration strategies and ensuring best practices across the project lifecycle.

You will collaborate with stakeholders, provide technical leadership, and mentor teammates while delivering scalable, secure cloud architectures that meet business outcomes.