AVP, Client Implementation Analyst – Account Services

State Street; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

State Street is seeking an Account Services Client Implementation Analyst in London to guide clients through Alpha Platform implementations, focusing on Front Office, Middle Office, and IBOR. The role demands strong client relationship skills, extensive business analysis, and a proven ability to translate complex requirements into actionable use cases.

The candidate will liaise with business, implementation and technology teams, lead client workshops, and document detailed operating models.

Qualifications

• Bachelor's degree in Business, Accounting, Finance, MIS, Information Technology, or related field.
• 8+ years’ experience business process or data analysis, Operating Model Design, or participation in transformation projects.
• Ability to write SQL code for data analysis a plus.

Responsibilities

• Explain to the client the State Street standard operation model for Account Services.
• Provide detailed business analysis and advice to clients (internal and external) on current and future state Alpha F2B operating models
• Liaise with stakeholders in order to establish and document implementation requirements specific to in scope services, develop use cases to document requirements
• Maintain an excellent working knowledge of the STT F2B product offering to perform subject matter expert activities, consultancy, implementation configuration and demonstrations specializing in Account Configuration and Maintenance
• Support testing activities and immediate post-production transition with the support of test plan development and test scripts
• Assist individual client implementation efforts specializing in Front and Middle Office Account Configuration and Maintenance
• Play a lead client facing role in requirement gathering, development, definition and controlling of technical standards and methodologies
• Independently compile, analyze and interpret information related to complex business processing
• Document project requirements using clear, concise language, consistent with the appropriate methodologies
• Collaborate with other team members to share best practices, raise issues, develop consistent global processes
• Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role.
• Run meetings/workshops to explain and walk through business requirements

Skills

Client relationship management

Business analysis

Requirements gathering

Communication skills

Workshop facilitation

Stakeholder liaison

SQL (data analysis)

Education

Bachelor's degree in Business, Accounting, Finance, MIS, Information Technology, or related field

Tools

SQL

Job description

State Street is seeking an Account Services Client Implementation Analyst in London to guide clients through Alpha Platform implementations, focusing on Front Office, Middle Office, and IBOR. The role demands strong client relationship skills, extensive business analysis, and a proven ability to translate complex requirements into actionable use cases.

The candidate will liaise with business, implementation and technology teams, lead client workshops, and document detailed operating models.