Aviation Ground Operations Scheduler & Resource Lead

Menzies Aviation; Hounslow; On-site; GBP 26,000 - 36,000; Full time

Job summary

Menzies Aviation in the United Kingdom seeks a shift allocation coordinator responsible for staffing aircraft de-icers, cleaners, and drivers (150-200 staff). You will ensure de-icing, cleaning, and servicing meet airline standards and on-time performance.

Responsibilities include resource allocation, customer liaison, and incident reporting. The role requires understanding of safety policies and ability to train other shift allocators as needed.

Qualifications

• Experience allocating staff and equipment to flights.
• Understanding airline standards and customer requirements.
• Ability to liaise with customers by telephone.
• Familiar with health & safety policies.

Responsibilities

• Allocate resources including staff and equipment to flights.
• Liaise with customers on flights and by telephone.
• Complete delay, accident and shift reports.
• Coordinate with Aircraft Ops Manager for training needs.
• Ensure adherence to airline standards and timescales.
• Understand office coordinator role and perform related duties.

Skills

Able work under pressure

Resource allocation

Airline standards

Good communicator

Initiative

Train other shift allocators

Job description

Menzies Aviation in the United Kingdom seeks a shift allocation coordinator responsible for staffing aircraft de-icers, cleaners, and drivers (150-200 staff). You will ensure de-icing, cleaning, and servicing meet airline standards and on-time performance.

Responsibilities include resource allocation, customer liaison, and incident reporting. The role requires understanding of safety policies and ability to train other shift allocators as needed.