Aviation Cargo Agent - Heathrow | 4 on/4 off + Training

Right Now Recruitment; London Borough of Hounslow; On-site; GBP 30,000 - 31,000; Full time

Benefits offered by this job

Annual attendance bonus

Job summary

Right Now Group currently recruits for Cargo Agent roles at Heathrow-based cargo operations. You will be part of a busy team, supporting customers, airline partners and warehouse staff to ensure shipments move smoothly and safely. The role is in Feltham (Heathrow area), with a 4 on / 4 off shift pattern and a competitive salary.

Salary is £30,000–£31,000 per annum, with an annual attendance bonus. Full training provided and opportunities to develop within aviation and logistics.

Qualifications

• Fluent spoken and written English.
• Ability to learn and navigate airline IT systems.
• Professional and customer-focused approach.
• DBS check and security checks required.

Responsibilities

• Create, update and maintain cargo records using airline systems.
• Sort and check cargo documentation per airline requirements.
• Assist customers collecting cargo, answer queries and process charges.
• Manage incoming calls and respond to enquiries professionally.
• Liaise with warehouse staff, drivers and airline representatives to coordinate cargo movements.
• Carry out Dangerous Goods checks in line with IATA regulations and AVI checks where required.
• Ensure paperwork and records are accurate and up to date.

Skills

Excellent communication

Basic computer skills

Strong organisational skills

Customer-focused approach

Independent worker

Office/administration experience

Fluent English

Tools

Airline computer systems

Job description

Right Now Group currently recruits for Cargo Agent roles at Heathrow-based cargo operations. You will be part of a busy team, supporting customers, airline partners and warehouse staff to ensure shipments move smoothly and safely. The role is in Feltham (Heathrow area), with a 4 on / 4 off shift pattern and a competitive salary.

Salary is £30,000–£31,000 per annum, with an annual attendance bonus. Full training provided and opportunities to develop within aviation and logistics.