Senior Air Import Operator | End-to-End Freight (Heathrow)

Transcomm Recruitment Ltd; Hounslow; On-site; GBP 36,000 - 40,000; Full time

Job summary

Transcomm Recruitment Ltd is seeking a Senior Air Import Operator for a major UK and International Freight Forwarding organisation. The role is based at Heathrow with a 4 on 4 off day shift and 12-hour shifts.

The package is £36k–£40k per year and involves managing the end-to-end air import process, including customs clearance. Your responsibilities include handling high volumes, customer liaison, and system updates.

Qualifications

• 4+ years Air Import and customs clearance experience.
• Experience with Cargowise and Sequoia advantageous.
• Ability to manage multiple shipments and customers.

Responsibilities

• Manage the air import process for clients from start to finish, including customs clearance.
• Maintain outstanding customer service and handle a high volume of shipments with minimal issues.
• Coordinate with origin offices and liaise with customers via email and phone.
• Prepare pre-alerts, manage origin, and handle customs entries.
• Oversee transport deliveries and ensure smooth information flow between systems.
• Perform job costing and invoicing and update relevant systems.

Skills

Air Import

Customs clearance

Customer service

Initiative

Tools

Cargowise

Sequoia

Job description

Transcomm Recruitment Ltd is seeking a Senior Air Import Operator for a major UK and International Freight Forwarding organisation. The role is based at Heathrow with a 4 on 4 off day shift and 12-hour shifts.

The package is £36k–£40k per year and involves managing the end-to-end air import process, including customs clearance. Your responsibilities include handling high volumes, customer liaison, and system updates.