AV Service Engineer - Residential

JR United Kingdom; London; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player in smart home and AV integration is seeking an experienced AV Service Engineer to join their team. This exciting role involves maintaining and troubleshooting high-end residential AV systems across prestigious homes in London. The ideal candidate will have a strong background in residential systems, particularly with Control4 and Lutron technologies. This is a fantastic opportunity to contribute to high-spec projects while delivering exceptional service to clients. If you are self-motivated and possess excellent communication skills, this role could be your next career step.

Qualifications

• Minimum 3 years' experience in residential AV service and/or installation.
• Strong technical knowledge of Control4 and Lutron technologies.

Responsibilities

• Diagnose and resolve faults across home automation and AV systems.
• Provide ongoing support for existing installations and perform maintenance visits.

Skills

Residential AV Service

Control4

Lutron

Network Setup

Client Communication

Job description

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Client:

Location:

london, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

28.04.2025

Expiry Date:

12.06.2025

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Job Description:

Location: London (with travel across high-end residential sites)

I’m working with a respected client in the smart home and AV integration space, who is looking for an experienced AV Service Engineer with a strong background in residential systems and hands-on experience with Control4, Lutron, and other home automation technologies.

This is an excellent opportunity to join a company known for delivering high-spec residential projects across London, working on some of the most prestigious homes in the city.

The Role

As an AV Service Engineer, you will be responsible for maintaining, troubleshooting, and supporting a wide range of residential AV and smart home systems. You’ll be working in occupied homes, so professionalism and attention to detail are critical.

Key Responsibilities:

• Diagnose and resolve faults across home automation and AV systems
• Provide ongoing support for existing installations
• Perform scheduled maintenance visits and system health checks
• Work with Control4, Lutron, multi-room AV, lighting control, and IP networks
• Liaise with clients and internal teams to ensure timely and high-quality service
• Maintain accurate service records and documentation

Requirements:

• Minimum 3 years' experience in residential AV service and/or installation
• Strong technical knowledge of Control4, Lutron, and related technologies
• Confident with network setup and fault-finding (IP, switches, routers)
• Excellent client-facing and communication skills
• Self-motivated, organised, and able to work independently
• Full UK driving licence
• London-based or commutable to central London