Autonomous Remote Property Loss Adjuster – Midlands

Davies Group; England; Remote; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Davies Innovation Lab

Leadership training programme

Funding for professionalQualifications

Wellbeing programme

Flexible working

Pension

Job summary

Davies Group in the United Kingdom is seeking a Property Loss Adjuster to own the claims journey from first notification to settlement, delivering professional, efficient and empathetic service across domestic and commercial property claims. This role sits within a high-performing remote team, offering opportunities to develop technical expertise while supporting Davies' market-leading claims business.

You'll investigate, assess and resolve claims of varying complexity, manage a varied caseload,

Qualifications

• Significant experience handling property loss claims across both domestic and commercial sectors.
• Progress towards, or completion of, a recognised industry qualification at Diploma level or above.
• Excellent analytical and investigative skills with strong attention to detail.
• Outstanding communication skills, both written and verbal.
• The ability to manage your own workload effectively within a fast-paced environment.
• Strong organisational and time-management skills, with the ability to prioritise competing demands.

Responsibilities

• Take ownership of claims from first notification through to settlement.
• Manage a varied caseload of domestic and commercial property claims.
• Conduct site visits, investigations and assessments to determine cause, extent and validity of losses.
• Provide regular updates to policyholders, stakeholders and clients, ensuring excellent communication throughout the claim lifecycle.
• Interpreting policy coverage and validating claims accurately and fairly.
• Producing high-quality reports and recommendations in line with client requirements and service standards.
• Managing suppliers, contractors and repair networks to achieve positive customer outcomes.
• Identifying potential fraud, recovery opportunities and escalating where appropriate.
• Maintaining accurate claim records and ensuring files remain audit-ready at all times.
• Working collaboratively with colleagues across Davies to deliver excellent service and achieve team objectives.
• Building strong relationships with clients while identifying opportunities to enhance service delivery and business growth.

Skills

Property claims experience

Analytical skills

Communication skills

Time management

Customer focus

Education

Diploma level or above

Job description

Davies Group in the United Kingdom is seeking a Property Loss Adjuster to own the claims journey from first notification to settlement, delivering professional, efficient and empathetic service across domestic and commercial property claims. This role sits within a high-performing remote team, offering opportunities to develop technical expertise while supporting Davies' market-leading claims business.

You'll investigate, assess and resolve claims of varying complexity, manage a varied caseload,