Automotive Technician - Lexus

Fish Brothers (Swindon) Limited; Swindon; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

23–27 days holiday

Birthday leave

Enhanced maternity and paternity pay

Life assurance

Contributory pension scheme

Competitive bonus scheme

Healthcare cash plan

Staff car purchase scheme

Job summary

Fish Brothers (Swindon) Limited is recruiting an experienced Lexus Technician for our Swindon Lexus Centre. You will service, repair and diagnose Lexus vehicles, liaise with customers, and support junior team members. The role is 40 hours per week, Monday to Friday, based at our Swindon site.

NVQ Level 3 in Motor Vehicle Service and Repair is required; main dealer experience is preferred but not essential. We offer a competitive benefits package.

Qualifications

• NVQ Level 3 in Motor Vehicle Service and Repair is required.
• Experience in a fast-paced service environment is desirable.
• Able to liaise effectively with customers and colleagues.

Responsibilities

• Service, repair and diagnostics of Lexus vehicles to high standards.
• Liaise with customers on vehicle status and needs.
• Mentor/guide less experienced technicians and maintain tools/equipment.

Skills

Customer service

Teamwork

Diagnostics

Education

NVQ Level 3 in Motor Vehicle Service and Repair

Job description

At Fish Brothers, we’ve been helping the people of Swindon with their motoring needs for more than 75 years. As a multi‑franchise dealer group, we’re proud of our strong reputation, but it’s our people who make the real difference. We believe in creating a supportive and rewarding workplace where talent can thrive, and where going the extra mile for our customers comes naturally. Many of our team have built long and successful careers with us and now we’re looking for the next person to join our journey.

Lexus Swindon is one of the fastest growing Lexus Centres in the UK, dedicated to providing our customers with the highest level of service and always exceeding expectations.

Due to an exciting expansion the Lexus Centre has a rare opportunity for an experienced Technician to join a team that is passionate about the services and support offered to customers. As a Lexus Technician the successful candidate will be able to thrive in an exciting environment, working for the largest automotive manufacturer in the world, where the role of Technician is vital to the Centre’s success.

Working in a dedicated aftersales team of 10, our Technicians provide a first‑class service to all customers of this prestigious dealership. The successful candidate will be responsible for servicing, repair and diagnostics of a range of Lexus vehicles ensuring that work undertaken is of the highest quality. They will liaise with customers directly regarding their vehicles, provide support and guidance to less experienced members of the team, carry out jobs within the budgeted time and take responsibility for daily maintenance of tools and equipment.

You will need to be an experienced Technician who is qualified to NVQ Level 3 in Motor Vehicle Service and Repair or equivalent. Main dealership experience would be advantageous, however we also welcome applications from those who have worked at reputable independent garages, fast‑fit centres or car supermarkets. You will need to be comfortable working with others, able to contribute to team cohesion and easily build relationships utilising empathy and self‑confidence. You will be committed to creating a bespoke and excellent customer experience taking ownership of each issue through to resolution. You will also enjoy generating innovative solutions to problems with a willingness to adopt new ideas rather than just relying on established approaches.

Benefits include 23‑27 days holiday, birthday leave, enhanced maternity and paternity pay, life assurance, contributory pension scheme, competitive bonus scheme, healthcare cash plan, staff car purchase scheme. You will also be provided with additional training to enhance your skills both at a site level and via manufacturer‑specific requirements.

This post is offered on a 40 hour week, Monday to Friday basis.

Diversity, Equity & Inclusion

At Fish Brothers, we are committed to building a diverse and inclusive workplace that reflects the customers we serve and the community we’re part of. We believe that everyone, regardless of background, identity, or experience, should feel valued, respected, and empowered to thrive.

We welcome applications from all qualified candidates, and we encourage people from underrepresented backgrounds to apply including, but not limited to, women, people from Black, Asian and minority ethnic communities, LGBTQ+ individuals, people with disabilities, and veterans.

If you require any reasonable adjustments during the recruitment process, please let us know and we’ll do our best to accommodate your needs.