Automotive Service Receptionist – Front Desk Pro

GXO Logistics, Inc; Maidstone; On-site; GBP 33,000 - 35,000; Full time

Benefits offered by this job

23 days annual leave

Bank holidays closed

MyBenefits platform

Cycle to work scheme

Workplace pension

Discounts and savings options

Job summary

GXO is seeking an experienced Dealership Service Receptionist to join our Tonbridge, Kent team. You will be the first point of contact at the front desk, greeting visitors, answering calls and coordinating with the workshop to keep customers updated.

This full-time role offers 45 hours per week, Monday to Friday 07:00–17:00 with 1 in 4 Saturdays paid at time and a half. Salary ranges from £33k to £35k depending on experience, plus benefits such as 23 days annual leave and a pension.

Qualifications

• Previous experience in a motor dealership front desk required.
• Experience with DMS systems such as Kerriding, Autoline or Keyloop.
• Ability to communicate with senior stakeholders and customers.
• Strong organizational and attention to detail.

Responsibilities

• Be the first point of contact at reception, greeting visitors and handling calls.
• Coordinate with workshop team for timely updates.
• Maintain up-to-date DMS records and filing.
• Manage general office tasks and inquiries, ensuring a smooth visitor experience.
• Uphold high standards of presentation of reception and facilities.

Skills

Front desk experience

Customer communication

Multitasking

DMS familiarity

Tools

Kerriding/Autoline/Keyloop

1 Link

R2C

Job description

GXO is seeking an experienced Dealership Service Receptionist to join our Tonbridge, Kent team. You will be the first point of contact at the front desk, greeting visitors, answering calls and coordinating with the workshop to keep customers updated.

This full-time role offers 45 hours per week, Monday to Friday 07:00–17:00 with 1 in 4 Saturdays paid at time and a half. Salary ranges from £33k to £35k depending on experience, plus benefits such as 23 days annual leave and a pension.