Automotive Service Manager – Lead a High-Performance Workshop

Stratstone; Warrington; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

33 days holiday incl. bank holidays

Birthday day off

Salary Sacrifice car

Pension

Life assurance

Single health care

Exclusive discounts

Job summary

Stratstone Porsche Centre Wilmslow is recruiting a Service Manager with automotive aftersales experience to lead a busy workshop and parts team. You will drive profitability, ensure warranty/repair standards, and manage budgets while delivering excellent customer service.

The role offers a competitive salary with bonus, a company car, pension, life assurance, single health care, and 33 days holiday including bank holidays, plus exclusive discounts and salary sacrifice options.

Qualifications

• Experience in a target driven environment with the ability to lead and motivate a team to exceed targets.
• Aptitude for delivering exceptional customer service and driving retention.
• Proven background in running a workshop or parts department.
• Strong business acumen and knowledge of consumer/vehicle legislation.

Responsibilities

• Ensure all warranty and repair work adheres to manufacturer and company standards.
• Maximise efficiency and profitability for the Service department through labour, parts and materials and budgeting.
• Manage accounts, budgets and costs for the department.
• Review pricing policies and ensure compliance with legislation.
• Lead the team, set targets and KPIs to exceed expectations.
• Maintain safe working environment and health and safety compliance.
• Enhance customer service to achieve a high CSI score.

Skills

customer focus

target driven

team leadership

commercial mindset

business acumen

knowledge of vehicle legislation

aftersales experience

Job description

Stratstone Porsche Centre Wilmslow is recruiting a Service Manager with automotive aftersales experience to lead a busy workshop and parts team. You will drive profitability, ensure warranty/repair standards, and manage budgets while delivering excellent customer service.

The role offers a competitive salary with bonus, a company car, pension, life assurance, single health care, and 33 days holiday including bank holidays, plus exclusive discounts and salary sacrifice options.