Automotive Service Lead: Customer Experience & Ops

Perfect Placement UK Ltd; Lancashire; On-site; GBP 32,000 - 38,000; Full time

Benefits offered by this job

Ongoing training and development

Career progression paths

Team-oriented environment

Saturday rota on occasions

Job summary

Perfect Placement UK Ltd. is recruiting for a Senior Service Advisor at a well-established Blackpool dealership. This role focuses on delivering outstanding customer service, coordinating service appointments, and supporting service department operations.

The successful candidate will have automotive service advisory experience, strong communication skills, and a proactive approach to customer care. The position is permanent, full-time, based in Blackpool with a Monday–Friday schedule and

Qualifications

• Proven experience as a Service Advisor or in a similar customer service role within the automotive industry.

Responsibilities

• Efficiently booking MOTs, services, and repairs in line with showroom capacity.

Skills

Customer service

Communication

Organisation

Teamwork

Tools

Kerridge

ADP

Job description

Perfect Placement UK Ltd. is recruiting for a Senior Service Advisor at a well-established Blackpool dealership. This role focuses on delivering outstanding customer service, coordinating service appointments, and supporting service department operations.

The successful candidate will have automotive service advisory experience, strong communication skills, and a proactive approach to customer care. The position is permanent, full-time, based in Blackpool with a Monday–Friday schedule and