Automotive Service Advisor | Booking & Customer Care

Holt-Recruitment; Swindon; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Holiday allowance

Brand training

Employee benefits package

Supportive work environment

Career growth

Job summary

Holt-Recruitment is helping a Swindon-based automotive workshop recruit an Automotive Service Advisor. The role focuses on answering calls, booking services, and keeping the service planners up to date while processing invoices and payments.

You will work in a customer-facing position with a team-focused environment, using Kerridge ADP and MS Office. Full-time hours, Monday to Friday, with salary up to £32,000 per annum.

Qualifications

• Excellent communication with customers and staff.
• Background in the motor industry or workshop environment.
• Computer literate with MS Office applications.
• Knowledge of Kerridge ADP is advantageous but not essential.

Responsibilities

• Answer telephone calls.
• Take service bookings to ensure the workshop is fully booked.
• Maintain vehicle service planners.
• Invoice and take cash payments.
• Update customers on vehicle repair progress.

Skills

Customer service

Telephone handling

Booking management

MS Office

Kerridge ADP

Tools

Kerridge ADP

MS Office

Job description

Holt-Recruitment is helping a Swindon-based automotive workshop recruit an Automotive Service Advisor. The role focuses on answering calls, booking services, and keeping the service planners up to date while processing invoices and payments.

You will work in a customer-facing position with a team-focused environment, using Kerridge ADP and MS Office. Full-time hours, Monday to Friday, with salary up to £32,000 per annum.