Automotive Service Advisor

CV Screen; Watford; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading luxury car dealership is seeking an Automotive Service Advisor in Watford. This role involves assisting the Technical Manager and managing customer interactions regarding service work. The position offers a competitive salary of up to £32,000 along with various benefits, including holiday, parking, and a company pension.

Benefits

22 days holiday

Free parking

Company pension

Health scheme

Team and Google review bonuses

Qualifications

• Previous experience as a Service Advisor at a car dealership.
• Understanding of vehicle components and repairs.
• Full UK Driving Licence required.

Responsibilities

• Act as the main point of contact for customers on service work.
• Schedule and track service work effectively.
• Estimate repair times and costs.

Skills

Customer Service

Technical Understanding

Communication

Education

Qualification in the automotive field

Job description

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Job Location
- United Kingdom -- England -- East of England -- Hertfordshire -- Watford

Job Type
Permanent

Posted
29 May 2024

Watford
Up to £32,000 + Excellent Prospects

CV Screen is recruiting for an Automotive Service Advisor for a well-established luxury car dealership company. The role is Watford based and a salary of up to £32,000 is available.

ROLE DETAILS
Your role as an Automotive Service Advisor will see you assist the Technical Manager in ensuring the efficient and profitable operation of the Service and Storage Departments.

DUTIES & RESPONSIBILITIES:

- To be the customer main point of contact on all service work

- Raise job cards for technicians and consult with the workshop for all work required to be carried out, giving details for expected completion dates

- Responsible for sending out MOT and service reminders to all customers

- To maintain the integrity of data on the DMS

- Scheduling service work to be completed in a timely manner

- Estimating time and costs associated with repairs

- Tracking vehicles through the workshop

- The ability to gather technical information and relay it in a way that customers will understand

REQUIRED SKILLS

The Automotive Service Advisor will have the majority of the following experience:

- Previous experience working as a Service Advisor for a car dealership

- Technical Understanding of vehicles and all components

- Qualification in the automotive field would be desirable

- Full UK Driving Licence

SALARY:
Basic salary up to £32,000
Benefits include:

- 22 days holiday

- Free parking

- Company pension

- Health scheme health as a benefit in kind

- Team bonus and google review bonus

LOCATION
Office based in Watford.

Commute from:

Kings Langley, Hemel Hempstead, St Albans