Automotive Sales Administrator - Customer Care & Ops

Sytner Group; Reading; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

33 days holiday inc. bank holidays

Maternity/Paternity and Adoption Pay

Career development

Long service recognition every 5 years

Discounted car schemes

High street discounts

Discounted gym memberships

Cycle to work scheme

One day a year paid voluntary / 2

Job summary

Reading Audi, a Sytner Group dealership, is seeking a motivated Sales Administrator to support the sales team with file auditing, trade transfers and ad-hoc duties. You will work closely with the Dealership Accountant, Sales Department and management to deliver excellent customer service and handle customer enquiries promptly.

We value accuracy, organisation and a strong customer focus, with flexible patterns that may include weekends to maintain service levels for our customers.

Qualifications

• GCSE English and Maths at A*-C/9-4 (or Functional Skills Level 2) required.
• Previous administrative experience is advantageous.
• Excellent customer service and strong organisation are essential.

Responsibilities

• Assist with file auditing, trade transfers and other ad-hoc duties.
• Provide administrative support to the sales team and liaise with the Dealership Accountant.
• Deliver excellent customer service and handle incoming enquiries promptly.
• Work with sales, accounting and management teams to ensure smooth operations.

Skills

Proficient IT skills

Organised

Attention to detail

Customer service oriented

Education

GCSEs English and Maths (A*-C/9-4) and another subject

Job description

Reading Audi, a Sytner Group dealership, is seeking a motivated Sales Administrator to support the sales team with file auditing, trade transfers and ad-hoc duties. You will work closely with the Dealership Accountant, Sales Department and management to deliver excellent customer service and handle customer enquiries promptly.

We value accuracy, organisation and a strong customer focus, with flexible patterns that may include weekends to maintain service levels for our customers.