Audi Sales Administrator

Sytner Group; Reading; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

33 days holiday inc. bank holidays

Maternity/Paternity and Adoption Pay

Career development

Long service recognition every 5 years

Discounted car schemes

High street discounts

Discounted gym memberships

Cycle to work scheme

One day a year paid voluntary / 2

Job summary

Reading Audi, a Sytner Group dealership, is seeking a motivated Sales Administrator to support the sales team with file auditing, trade transfers and ad-hoc duties. You will work closely with the Dealership Accountant, Sales Department and management to deliver excellent customer service and handle customer enquiries promptly.

We value accuracy, organisation and a strong customer focus, with flexible patterns that may include weekends to maintain service levels for our customers.

Qualifications

• GCSE English and Maths at A*-C/9-4 (or Functional Skills Level 2) required.
• Previous administrative experience is advantageous.
• Excellent customer service and strong organisation are essential.

Responsibilities

• Assist with file auditing, trade transfers and other ad-hoc duties.
• Provide administrative support to the sales team and liaise with the Dealership Accountant.
• Deliver excellent customer service and handle incoming enquiries promptly.
• Work with sales, accounting and management teams to ensure smooth operations.

Skills

Proficient IT skills

Organised

Attention to detail

Customer service oriented

Education

GCSEs English and Maths (A*-C/9-4) and another subject

Job description

About The Role

Reading Audi is looking for a highly motivated and hardworking Sales Administrator to join their fantastic team.

About The Role

Reading Audi is looking for a highly motivated and hardworking Sales Administrator to join their fantastic team. As a Sytner Sales Administrator, you will provide exceptional administrative support to our sales team by assisting with file auditing, trade transfers and other ad-hoc duties. In this role, you will work closely with the Dealership Accountant, Sales Department and many members of the management team. You will be responsible for delivering excellent customer service whilst dealing with incoming enquiries from our customers in a prompt manner. Sytner Sales Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

About You

Previous experience in an administrative role is advantageous along with proficient IT skills; however, no specific industry experience is required. We are looking for an individual who is committed to providing excellent customer service and thrive in a busy, high pressurised environment. Ideally, you will be extremely organised, confident, have great attention to detail and be willing to go that extra mile. The passion to prioritise customer satisfaction at all times is crucial in this role. When applying for this role please consider that we require candidates to have obtained GCSE grade A*-C/9-4 or Functional Skills Level 2 (or equivalent) in the following subjects, English, Maths and 1 other subject as a threshold level of qualification.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Location

Reading Audi

Worton Drive, Reading , Berkshire, United Kingdom, RG2 0TG

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