Automotive Parts Sales Specialist

Swansway Group; Lancashire; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Holiday entitlement

Birthday leave

Employee Assistance Programme (EAP)

Company pension

Long service recognition

Customer discounts on parts

Car Benefit Scheme

Cycle to Work

Job summary

Swansway Motor Group in Blackburn is seeking a Parts Sales Executive to support the TPS Centre and help meet sales objectives. You will work with the Sales Manager to drive parts sales and ensure smooth daily operations.

You will process parts orders, maintain stock records, and build strong customer relationships by phone and in person. A focus on service quality and product knowledge is essential.

Qualifications

• Proven track record in building relationships and achieving sales targets in a B2B environment.
• Confident communicator with experience in fast paced sales environments.
• Strong customer service focus and attention to detail.
• Ability to use MS Excel for tracking orders and stock.

Responsibilities

• Achieve personal KPI‘s and revenue objectives with target customers.
• Accurately identify parts to meet customer sales requirements.
• Utilise product promotions to meet targets.
• Identify and leverage sales opportunities within the customer base.
• Maintain product knowledge and awareness of competitor activity.
• Build strong relationships with customers via phone and face-to-face visits.
• Provide high levels of service by understanding requirements and progressing orders.
• Support TPS Centre team to ensure excellent customer service.
• Collaborate with Sales Manager to achieve sales targets.
• Handle incoming calls and enquiries within KPI using approved greeting.
• Ensure proper use of systems to search and order parts.

Skills

B2B sales experience

Relationship building

Telesales experience

Customer service excellence

MS Excel

Tools

MS Excel

Job description

Swansway Motor Group in Blackburn is seeking a Parts Sales Executive to support the TPS Centre and help meet sales objectives. You will work with the Sales Manager to drive parts sales and ensure smooth daily operations.

You will process parts orders, maintain stock records, and build strong customer relationships by phone and in person. A focus on service quality and product knowledge is essential.