Automotive Parts Sales Executive - B2B Growth

Msx - Tps; Canterbury; On-site; GBP 24,000 - 32,000; Full time

Job summary

TPS, part of the Volkswagen Group UK, is seeking a Parts Sales Executive to work with the Sales Manager to deliver the Centre’s business plan and sales objectives. You will identify parts, apply promotions, and build strong relationships with customers during phone calls and face-to-face visits.

You will maintain product knowledge, respond to requests, process orders, and provide expert advice while ensuring timely communication on credit status and supporting the TPS Centre team to deliver

Qualifications

• Self-starter with proven track record of building relationships and achieving sales targets in a B2B environment.
• Confident communicator with proven experience of selling in a fast paced and/or telesales environment.
• Passion for providing a great customer service experience.
• Excellent written and verbal communication to engage stakeholders.
• Team player with the drive to achieve weekly and monthly targets.
• Excellent attention to detail and accurate record-keeping.
• IT literate, preferably with a good working knowledge of MS Excel.
• A passion for the automotive industry.

Responsibilities

• Achieve personal KPI‘s and revenue objectives with target customers.
• Accurately identify parts to meet the customer sales requirements.
• Utilise all product promotions effectively to achieve specific targets set.
• Identify and leverage potential sales opportunities within customer base.
• Maintain own product knowledge and awareness of competitor activity.
• Build strong working relationships with customers through regular contact with them on the phone and via face to face visits.
• Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice.
• Provide timely communication to customer on their credit status.
• Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service
• Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales
• Handle incoming calls and customer enquiries within KPI’s, using the approved greeting
• Ensure the proper and accurate use of all systems to search and order parts
• Complete all required documentation accurately and promptly
• Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual

Skills

Self-starter

Relationship building

Sales targets

B2B sales

Telesales

Customer service

Communication skills

Team player

Attention to detail

MS Excel

Automotive industry

Tools

MS Excel

Job description

TPS, part of the Volkswagen Group UK, is seeking a Parts Sales Executive to work with the Sales Manager to deliver the Centre’s business plan and sales objectives. You will identify parts, apply promotions, and build strong relationships with customers during phone calls and face-to-face visits.

You will maintain product knowledge, respond to requests, process orders, and provide expert advice while ensuring timely communication on credit status and supporting the TPS Centre team to deliver