Automotive Parts Advisor - Fast-Paced Dealer, No Weekend

Monday Matters Recruitment Ltd; Brompton; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Vehicle purchase discounts

Employee wellbeing programme

Savings plan

Subsidised car scheme

Discounts on servicing & parts for the

family

Job summary

Monday Matters Recruitment Ltd in Gillingham, Kent, is hiring a Parts Advisor to ensure workshop and retail customers receive the correct parts promptly. The role emphasizes building strong customer relationships and providing expert parts advice.

Hours are Monday to Friday 7:30am–5pm with 1 in 3 Saturdays. The package includes a £32k basic salary plus bonus, with opportunities in a busy volume main dealer environment.

Qualifications

• Experience as Parts Advisor or in a similar role (preferably in a dealership environment).
• Excellent communication and interpersonal skills.
• Strong organisational and multitasking abilities.
• Knowledge of automotive systems and parts catalogues is advantageous.
• Proficiency in dealership software.

Responsibilities

• Provide expert advice to customers regarding parts and accessories.
• Process parts orders for both the workshop and retail customers.
• Maintain accurate stock levels and handle inventory management.
• Build and sustain strong customer relationships.
• Liaise with the workshop team to ensure timely delivery of parts.
• Handle returns and warranty claims professionally and efficiently.

Skills

Customer service

Communication

Organisational skills

Parts knowledge

Tools

Dealership software

Dealership management system

Job description

Monday Matters Recruitment Ltd in Gillingham, Kent, is hiring a Parts Advisor to ensure workshop and retail customers receive the correct parts promptly. The role emphasizes building strong customer relationships and providing expert parts advice.

Hours are Monday to Friday 7:30am–5pm with 1 in 3 Saturdays. The package includes a £32k basic salary plus bonus, with opportunities in a busy volume main dealer environment.