Automotive Parts Advisor | Customer Care & Growth

Lookers Limited; Ipswich; Hybrid; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Structured pay scales

Generous annual leave

Family leave (maternity/adoption)

Paternity leave

Techscheme discounts

Eyecare vouchers

Smart Health access

Dental insurance

Critical illness cover

MyView PayNow

Will writing services

Gym discounts

Travel insurance

Job summary

Lookers Ipswich PartsPlus, part of a leading UK automotive retailer, seeks an experienced Parts Advisor to join our busy team in Ipswich. You will handle trade customer needs, process orders the same day, and maintain stock accuracy while delivering exceptional service.

You must have excellent communication skills, be a people person, and hold a full UK driving licence. A 6‑month probationary period applies and privacy protections are in place.

Qualifications

• Experience in a similar automotive parts role.
• Excellent verbal and written communication skills.
• Full UK driving licence.

Responsibilities

• Assist the Parts Manager with daily duties.
• Ensure stock is located correctly and rotated.
• Receive orders and process returns on the same day.
• Answer calls from customers and provide excellent customer care.
• Demonstrate product knowledge to maximise sales.
• Log stock discrepancies with the Parts Manager.

Skills

Communication skills

Teamwork

Customer service

Driving licence

Computer literacy

Tools

Stock system

Job description

Lookers Ipswich PartsPlus, part of a leading UK automotive retailer, seeks an experienced Parts Advisor to join our busy team in Ipswich. You will handle trade customer needs, process orders the same day, and maintain stock accuracy while delivering exceptional service.

You must have excellent communication skills, be a people person, and hold a full UK driving licence. A 6‑month probationary period applies and privacy protections are in place.