Automotive Customer Advisor Apprentice - Earn & Learn

Stellantis &You UK; Sheffield; On-site; GBP 16,000 - 18,000; Full time

Benefits offered by this job

Training at dedicated Academy

Specialised training sessions

Employee Car Scheme

Employee Share Scheme

Reward Gateway discounts

Job summary

Stellantis &You UK is offering a Customer Advisor Apprentice opportunity in the UK. The role combines hands-on customer service with an NVQ Level 2 in Customer Service Practitioner, within a 2-year fixed term contract.

You will work in the automotive aftersales space, developing skills to interpret customer needs, deliver first-class service and support the business with growth and customer satisfaction.

Qualifications

• GCSEs with Maths and English (or equivalent).
• 2-year fixed term contract for an Apprenticeship.
• September 2026 intake for the programme.

Responsibilities

• Provide first‑line customer service while gaining hands-on experience in the automotive industry.
• Develop the ability to interpret customer and business needs using technology and resources.
• Contribute to aftersales operations and learn to manage customer relationships.

Skills

Communication skills

Creativity

Organised

Problem solving

Education

NVQ Level 2 in Customer Service Practitioner

Job description

Stellantis &You UK is offering a Customer Advisor Apprentice opportunity in the UK. The role combines hands-on customer service with an NVQ Level 2 in Customer Service Practitioner, within a 2-year fixed term contract.

You will work in the automotive aftersales space, developing skills to interpret customer needs, deliver first-class service and support the business with growth and customer satisfaction.