Automotive Centre Operations Lead

Webrecruit; Runcorn; On-site; GBP 18,000 - 28,000; Full time

Benefits offered by this job

Nest Pension

Life Assurance

Bonus Scheme

Stream

Retail Discounts

Staff Discounts

Wellbeing Support

Training opportunities

IMI course

Uniform

Job summary

Webrecruit is seeking a proactive candidate for a busy automotive retail centre in Runcorn. You will deliver outstanding customer service, drive sales, and support daily operations, including supervising staff and maintaining the centre’s standards.

The ideal candidate will be a strong communicator with experience in a retail automotive environment and a flexible, workload‑managed approach. A full-time role with uniform provided and opportunities for development are offered.

Qualifications

• Excellent communicator with proven experience in busy retail environments.
• Experience in automotive retail is preferred.
• Strong customer service and sales orientation.

Responsibilities

• Ensure customers receive excellent service, keeping complaints to a minimum.
• Achieve all sales targets and KPIs.
• Maintain cleanliness of the centre and equipment.
• Increase sales of products and services per procedures.
• Recruit and interview new centre staff.
• Identify training needs and develop staff.
• Carry out vehicle service and repair on all makes where applicable.
• Support other centres when needed.
• Adhere to company policies, health, safety, compliance and stock control.
• Follow management instructions.
• Wear company uniform and keep it clean.
• Liaise with Head Office and other departments.

Skills

Excellent communication

Retail experience

Customer service

Automotive setting

Job description

Webrecruit is seeking a proactive candidate for a busy automotive retail centre in Runcorn. You will deliver outstanding customer service, drive sales, and support daily operations, including supervising staff and maintaining the centre’s standards.

The ideal candidate will be a strong communicator with experience in a retail automotive environment and a flexible, workload‑managed approach. A full-time role with uniform provided and opportunities for development are offered.