Automotive Business Manager — Flexible, Customer‑Focused

Group 1 Automotive, Inc.; Guildford; Sur place; GBP 35 000 - 55 000; Plein temps

Avantages offerts par ce poste

33 days annual leave including bankhol

Exclusive retail discounts

Discounts on new and used cars andserv

Company pension scheme

Family-friendly policies

Cycle-to-work scheme

Wellbeing support

24/7 healthcare access

Paid volunteering day

Share purchase plan

Referral bonuses

Training and development opportunities

Life assurance with increased cover

Flexible working options

Résumé du poste

Group 1 Automotive is hiring a Business Manager for JLR Guildford. You will lead a team of sales executives to deliver exceptional customer experiences and drive profitable finance and insurance sales.

This role focuses on developing sales strategies, ensuring regulatory compliance, and coaching the team to maximise customer satisfaction and business performance. We offer strong benefits, development opportunities, and a collaborative environment that values integrity, respect and teamwork.

Qualifications

• Solid experience in offering finance and insurance solutions to customers, with a thorough understanding of FCA compliance and regulations
• Proven expertise in supervising and managing the end-to-end sales process
• Ability to deliver outstanding customer experiences with energy, enthusiasm and professionalism
• Adaptable approach to tailoring finance packages that meet individual customer needs
• Demonstrated success in meeting deadlines and achieving targets, supported by excellent communication and interpersonal skills
• Highly organised and the ability to multitask effectively, ensuring efficiency and attention to detail
• Must hold a valid UK driving licence

Responsabilités

• Drive the sale of finance and insurance products to customers, with weekly monitoring of penetration rates
• Identify opportunities to increase profitability through upselling finance & insurance products
• Assist in the development of sales strategies to increase sales revenue, customer retention, and overall business performance
• Ensure full compliance with regulatory and sales processes, prioritising fair treatment of all customers
• Collaborate with Sales Executives to uphold high standards of customer satisfaction and operational excellence
• Deliver exceptional customer service, fostering loyalty and generating referrals
• Maintain organised administration and uphold housekeeping standards for a professional work environment

Connaissances

Finance & Insurance

FCA compliance

Sales leadership

Customer experience

Finance package tailoring

Deadline-driven

UK driving licence

Description du poste

Group 1 Automotive is hiring a Business Manager for JLR Guildford. You will lead a team of sales executives to deliver exceptional customer experiences and drive profitable finance and insurance sales.

This role focuses on developing sales strategies, ensuring regulatory compliance, and coaching the team to maximise customer satisfaction and business performance. We offer strong benefits, development opportunities, and a collaborative environment that values integrity, respect and teamwork.