Automotive Account Manager

BramahHR Ltd; England; Hybrid; GBP 40,000 - 42,000; Full time

Job summary

A leading company is seeking an Automotive Account Manager based in the South of England to deliver exceptional customer experiences. The role involves overseeing operations and managing client relationships, with a strong focus on compliance and reporting. The ideal candidate will have proven account management experience, strong analytical skills, and a proactive problem-solving mindset. A hybrid working model is offered, alongside competitive salary and perks.

Benefits

Car scheme (optional)

Access to ongoing development

Modern tools & systems

Qualifications

• Proven experience in account management or client-facing role, preferably in field operations.
• Strong analytical and reporting skills with comfort in using data.
• Excellent verbal and written communication skills with presentation experience.

Responsibilities

• Lead implementation and optimization of regional customer schemes.
• Build and maintain strong relationships with clients.
• Ensure regulatory compliance and deliver performance analysis.

Skills

Analytical skills

Communication

Problem-solving

Organizational skills

Commercial awareness

Tools

CRM

Excel

Power BI

Job description

???Automotive Account Manager
South of England / home-based with occasional office travel

GBP40,000 - GBP42,000 per annum
Permanent Full-time 35 hrs/week

Must have knowledge in salary sacrifice and employee ownership schemes.

About the Role

We're seeking an experienced Automotive Account Manager who thrives on delivering exceptional customer experiences and driving operational excellence. In this pivotal role, you'll oversee regional operations, manage customer-facing schemes, ensure compliance, and act as a trusted liaison between internal teams and clients.

What You'll Do:

• Lead implementation, review, and optimisation of regional customer schemes
• Build and sustain strong relationships with clients to deliver seamless service
• Act as the internal voice of the customer working with product, operations, finance, and compliance stakeholders
• Ensure regulatory and operational compliance (e.g., internal policies, audits)
• Deliver clear reporting, presentations, and insightful performance analysis to leadership
• Drive change initiatives to enhance customer satisfaction and loyalty
• Champion cross-team collaboration for system improvements and process efficiencies
• Represent the company externally at client visits and events
• Continually identify and share customer success stories with marketing

What We're Looking For:

• Proven experience in a client-facing or account management role, preferably in field operations
• Strong analytical and reporting skills comfortable with data, CRM, and Excel
• Excellent verbal and written communication with presentation experience
• Strong organisational skills and a proactive, problem-solving mindset
• Commercial and financial awareness to support operational objectives
• Values-driven: integrity, accountability, continuous improvement, and a customer-first attitude
• Bonus: familiarity with compliance requirements (FCA, GDPR), Power BI, or automotive/financial services

Offer:

• Salary: GBP40,000 - GBP42,000 + bonus potential
• Working Model: Hybrid (home-based with occasional travel to office & client locations)
• Hours: Monday to Friday, 35 hours per week
• Perks: car scheme (optional), modern tools & systems, and access to ongoing development
• Environment: supportive, collaborative, values-led, with a strong focus on customer excellence

If you're a driven operations professional with a customer-first outlook and a passion for process improvement, we want to hear from you!

Apply now or reach out to learn more about this great opportunity.