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Automation Lead: Development and Delivery, Glasgow
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Client:
University of Glasgow
Location:
Glasgow, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
4d7b58452186
Job Views:
6
Posted:
05.05.2025
Expiry Date:
19.06.2025
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Job Description:
Job Purpose
As Automation Lead: Development and Delivery, you will play a pivotal role in designing, developing, and implementing automated solutions to reduce manual, repetitive tasks across the University. You will work closely with teams to lead colleagues through the development lifecycle of an automation solution to ensure solutions meet business requirements and are implemented to a high standard. You will support the day-to-day management of the automation development team by prioritising the development team’s work pipeline, ensuring high-quality delivery and resolving or escalating issues as required. You will collaborate with other Automation Leads to deliver an outstanding service across the automation journey for our stakeholders.
Main Duties and Responsibilities
- Stakeholder Engagement & Collaboration
- Collaborate with stakeholders to identify automation opportunities and understand business requirements.
- Deploy good interpersonal skills including negotiating, motivating, influencing, coaching, and building credible relationships with stakeholders.
- Translate business requirements into innovative, robust, and secure automation solutions to reduce manual effort for business teams.
- Manage staff within the Automation Service either directly or through matrix management; leading team development, mentoring new team members on best practices and development techniques.
- Communicate with vendors on software related issues; suggest improvements and collaborate with other users in the Robotic Process Automation (RPA) community.
- Design, Development & Delivery
- Design and develop Automation solutions using industry-leading tools such as UiPath (preferred), Blue Prism, Microsoft Power Platform.
- Build, test, and deploy automation workflows to automate repetitive tasks and processes.
- Provide technical expertise and support to ensure successful implementation and maintenance of RPA and other Intelligent Automation solutions.
- Complete Automation Design Documentation to a high standard to accurately document a developed process and ensure all associated documentation across the design and delivery lifecycle are completed to a high standard.
- Quality & Standards
- Implement and adhere to best practices and University standards for all work including: the automation development lifecycle, documentation, testing, security controls, data protection, and data integrity.
- Responsible for the structure and development of peer review of solution designs.
- Ensure quality and security measures are in place through implementing standards and frameworks.
- Delivery
- Plan and coordinate automation projects from inception to completion, ensuring they are delivered on time and within scope. Ensure sequencing and backlog are aligned to automation prioritisation.
- Coordinate the automation development team, providing direction, support, and coaching.
- Allocate tasks, manage priorities, and ensure the team works efficiently to meet delivery goals.
- Create and maintain delivery plans for reporting and service management.
- Engage with stakeholders across the University to design automations, manage expectations, and ensure that automation solutions align with business needs. Communicate project updates and facilitate collaboration between teams.
Knowledge, Qualifications, Skills and Experience
Knowledge and Qualifications
- Essential: Ability to demonstrate competencies required for this level of post, having acquired necessary professional knowledge and management skills in similar or multiple roles. Or: Scottish Credit and Qualification Framework level 9,10, or 11 (Degree, Post Graduate Qualification), or equivalent, including professional qualifications in relevant disciplines, with broad professional management experience.
- Knowledge of deploying automation technologies to design business solutions, process improvements, and monitoring and developing automation technologies.
- UiPath Certified Professional Automation Developer status.
- Expert understanding of current and emerging automation technologies and their application to business problems.
Desirable:
- Knowledge of UiPath Robotic Enterprise Framework (REFramework) for best practices in logging, exception handling, and application initialization.
- Experience with Power Platform development and deployment.
Skills
- Essential:
- Ability to lead and quickly understand business processes to automate them.
- Effective communication and presentation skills.
- Strong interpersonal skills.
- Ability to lead testing and debug automation scripts.
- Ability to lead and design User Acceptance Testing (UAT).
- Strong analytical and problem-solving skills.
- Ability to plan tasks using Agile methodologies.
- Ability to explain technical concepts clearly.
- Experience in identifying and communicating technical infrastructure requirements.
Experience
- Essential:
- Experience as a lead automation developer.
- Managing software solution delivery.
- Working with automation technologies to deliver complex automations.
- Managing the automation lifecycle according to best practices.
- Deploying automation solutions with tools like UiPath, Blue Prism, Microsoft Power Platform, SQL, APIs, MS Azure.
- Using DevOps methodologies and version control systems like Azure DevOps or Git.
- Leading and managing teams in fast-paced environments.
Desirable:
- Experience in a Higher Education environment.
Terms and Conditions
Salary: Grade 8, £48,350 - £56,021 per annum. Full-time, open-ended. Join our inclusive community valuing ambition, excellence, integrity, and curiosity. Expect a welcoming culture, flexible working options, and opportunities for development.