Automation Developer

Central East Integrated Care Board; Welwyn Garden City; On-site; GBP 40,000 - 60,000; Full time

Job summary

HBL ICT Shared Services is recruiting an Automation Developer to design, configure and test automation workflows across the NHS ICT landscape. You will translate approved requirements into secure, maintainable automations and build both attended and unattended solutions using UiPath and related tools.

You will document workflows, support release activities, and collaborate with process owners and technical colleagues to ensure reliable, scalable automation delivery.

Qualifications

• Experience configuring, developing, testing or supporting digital automations.
• Experience developing or configuring automations using UiPath or an equivalent technology.
• Experience undertaking testing, resolving defects and supporting automation deployment or handover.
• Experience providing first or second-line support for digital or automation services.
• Experience supporting deployment or handover, or demonstrable knowledge of controlled release practices.
• Experience using logs, data and performance information to investigate automation exceptions, failures or expected benefits.

Responsibilities

• Develop, configure, test and support varying levels of complexity attended and unattended automations from approved requirements and process definition documents.
• Work within agreed enterprise architecture principles, technology standards, cyber security requirements, and strategic roadmaps, ensuring solutions remain supportable, interoperable, secure, and aligned with organisational direction.
• Build varying levels of complexity attended and unattended automations using approved platforms, reusable components, coding standards and development patterns, under appropriate technical supervision.
• Monitor automation schedules, queues, credentials, logs and exceptions within delegated responsibility, escalating complex failures appropriately.
• Use approved SQL queries and data-access components in support of automation development, undertaking minor amendments within delegated authority and escalating complex database design, optimisation or administration requirements.
• Translate approved process maps, user stories and acceptance criteria into automation workflow designs and technical tasks.
• Identify data-quality issues affecting assigned automations, implement approved validation and exception-handling controls, and escape wider data-quality, reconciliation or reporting requirements.
• Configure, test and maintain automation workflows, variables, assets, queues, schedules, credentials, and exception-handling routines within delegated responsibility.
• Undertake unit and system testing, support user acceptance testing, resolve routine defects and support deployment, handover and post-implementation review.
• Manage routine automation incidents, service requests and changes through approved service management processes, escalating where required.
• Maintain accurate source code, workflow, configuration, testing, release and support documentation and contribute to continual service improvement.

Skills

Automation design

Requirements translation

Testing and debugging

Stakeholder collaboration

Documentation

Tools

UiPath

SQL queries

Source control

Workflow tooling

Job description

We are Central East ICB, the new organisationentrusted with serving more than 3.5 million people across Bedfordshire, Luton, Milton Keynes, Cambridgeshire and Peterborough and Hertfordshire.

We are responsible for making sure that the NHS can continue to support our community – now, and in the future. Everything we do will be guided by our core purpose: to do what best serves the population of this area.

We promise to focus on what makes the biggest difference to people’s lives – acting earlier to help prevent illness and detect disease and making it easier for our community to get the health care they need, closer to home, whenever that’s possible.

If you need support with the application process, please contact our People Team at [e-mail].

Read about our priorities in our strategy document, Our Way .

Job overview

Development, configuration, testing, deployment, documentation and operational support of moderately complex automation solutions from approved requirements and designs, under proportionate technical supervision.

Main duties of the job

• The Automation Developer will develop, configure, test, deploy, support and continually improve varying levels of complexity automation solutions used across HBL ICT partner organisations.
• The post holder will work with process owners, analysts and technical colleagues to translate agreed requirements and process definitions into secure, maintainable and supportable automation workflows.
• The role will build attended and unattended automations using UiPath or other approved technologies, using agreed development patterns, reusable components and coding standards.
• The post holder will prepare solution documentation, workflow designs, technical notes, test scripts, release records, support guides and other documentation required across the automation lifecycle.
• The job description and person specification describe the principal responsibilities and outcomes required. The post holder will undertake other duties commensurate with the band and changing organisational requirements.

Working for our organisation

HBL ICT Shared Services (HBL ICT) HBL ICT Shared Services has been established to provide comprehensive ICT services to four member organisations, with each organisation having an equal say in the strategic direction of the ICT service.

HBL ICT is not a legal entity and therefore is hosted by Herts & West Essex ICB, who in turn are one of the four partnering organisations.

HBL ICT is a self-funding organisation with an operational turnover of circa £14m per annum, which is derived from a recipe of income from four partner organisations, plus other NHS clients within the local health economy.

HBL ICT Shared Services Vision – ‘Partnership in IT’ “To become the ICT provider of choice, by delivering without boundaries, cost-effective and innovative services and solutions to improve patient outcomes.”

Detailed job description and main responsibilities

Operational Responsibility

• Develop, configure, test and support varying levels of complexity attended and unattended automations from approved requirements and process definition documents.
• Work within agreed enterprise architecture principles, technology standards, cyber security requirements, and strategic roadmaps, ensuring solutions remain supportable, interoperable, secure, and aligned with organisational direction.
• Build varying levels of complexity attended and unattended automations using approved platforms, reusable components, coding standards and development patterns, under appropriate technical supervision.
• Monitor automation schedules, queues, credentials, logs and exceptions within delegated responsibility, escalating complex failures appropriately.
• Use approved SQL queries and data-access components in support of automation development, undertaking minor amendments within delegated authority and escalating complex database design, optimisation or administration requirements.
• Translate approved process maps, user stories and acceptance criteria into automation workflow designs and technical tasks.
• Identify data-quality issues affecting assigned automations, implement approved validation and exception-handling controls, and escape wider data-quality, reconciliation or reporting requirements.
• Configure, test and maintain automation workflows, variables, assets, queues, schedules, credentials, and exception-handling routines within delegated responsibility.
• Undertake unit and system testing, support user acceptance testing, resolve routine defects and support deployment, handover and post-implementation review.
• Manage routine automation incidents, service requests and changes through approved service management processes, escalating where required.
• Maintain accurate source code, workflow, configuration, testing, release and support documentation and contribute to continual service improvement.

Person specification

Knowledge, Training and Experience

• Practical experience configuring, developing, testing or supporting digital solutions or automations in a complex environment.
• Experience developing or configuring automations using UiPath or an equivalent technology.
• Experience undertaking testing, resolving defects and supporting automation deployment or handover.
• Experience providing first or second-line support for digital or automation services.
• Experience supporting deployment or handover, or demonstrable knowledge of controlled release practices.
• Experience using logs, data and performance information to investigate automation exceptions, failures or expected benefits.

Skills and Abilities

• Ability to translate approved requirements and process definitions into clear, secure, maintainable and supportable automation workflows.
• Ability to develop and configure varying levels of complexity automations using agreed development, testing, source-control and documentation standards.
• Ability to investigate and troubleshoot routine interactions between applications, data sources, credentials, queues and automation workflows.
• Ability to coordinate testing and support technical changes safely, including implementation, rollback and handover arrangements.
• Ability to prioritise competing development, testing, support and delivery demands and produce accurate work to agreed timescales.

Please Note:

• This vacancy may close before the advertised closing date if a sufficient number of suitable applications are received. We recommend submitting your application early to avoid disappointment.
• Successfully shortlisted applicants will be contacted by email with an invitation to interview.
• Please note that we do not pay interview expenses, all costs are incurred by the candidate.

Notes on completion of applications:

• All reference requests will be made to your employer/previous employers' HR Department, covering the previous 3 years of activity.
• We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff to undertake this commitment. Applicants will be subject to robust safer recruitment processes.
• All eligible staff will need to have gained clearance through a standard/enhanced DBS check prior to working.
• All posts are subject to a probationary period.