Automation Change Manager

BERKSHIRE HEALTHCARE NHS FOUNDATION TRUST; Reading; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Flexible working

NHS pension scheme

Learning and career development

Free parking across Trust sites

Job summary

Berkshire Healthcare NHS Foundation Trust is recruiting an Automation Change Manager to lead the Change and Analytics Team within the Intelligent Automation Programme. The role shapes clinical and corporate processes, guiding business analysis, project delivery and change management from discovery to adoption.

Based at Bath Road, Reading, with travel between sites and flexible working to meet programme needs. The Trust supports talent development and offers opportunities for progression.

Qualifications

• Proven experience in business analysis and process redesign.
• Strong change management skills across clinical and administrative processes.
• Ability to gather requirements and document clear definitions for delivery.

Responsibilities

• Lead analysis and redesign of complex pathways to identify delays and errors.
• Coordinate automation projects from discovery through adoption.
• Develop engagement and adoption plans considering staff impact.
• Provide leadership to the Change and Analytics Team and ensure governance.

Skills

Business analysis

Change management

Process redesign

Stakeholder management

Tools

Intelligent Automation platforms

Job description

We are recruiting an Automation Change Manager to join Berkshire Healthcare's Intelligent Automation Programme. This senior role will lead the Change and Analytics Team and help clinical and corporate services redesign complex processes and introduce safe, effective and sustainable automation. You will combine business analysis, project delivery and change management, working with services, developers and governance specialists from early discovery through testing, implementation and adoption. The role offers the opportunity to influence digital transformation across the Trust, improve how services work and help ensure that automation delivers measurable benefits for patients, staff and services. The post is based at Bath Road, Reading, with travel between Trust sites and flexible working to meet programme and service requirements. The Trust is committed to developing talent and supporting career progression. Where appropriate, applicants may be offered a 12-month internal secondment opportunity to enable them to further enhance their knowledge, skills and experience, with the potential to move into a substantively.,

• Lead the analysis and redesign of complex clinical and administrative pathways, identifying delays, duplication, errors, rework and opportunities for improvement.
• Gather, validate and document clear business requirements and produce high-quality Process Definition Documents for technical delivery.
• Lead or coordinate automation projects from discovery through development, testing, implementation and transition into business-as-usual operation.
• Assess the impact of change on staff, workloads, responsibilities, patient pathways and procedures, and develop proportionate engagement, communication, training and adoption plans.
• Provide visible leadership to the Change and Analytics Team, setting standards and priorities, allocating work and supporting staff development.
• Coordinate user acceptance testing, service readiness, go-live and early-life support, ensuring risks, decisions, approvals and contingencies are recorded.
• Define and monitor financial, operational, workforce, quality, safety and staff-experience benefits.
• Ensure work complies with programme governance and relevant information security, data protection, clinical safety, cyber-security, audit and quality requirements
  Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

• Flexible working options to support work-life balance
• 27 days' annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• 'Cycle to Work' and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites