Band 2 Admin Assistant

Birmingham Community Healthcare NHS Foundation Trust; Birmingham; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Full NHS terms and conditions incl. 23

Relocation payment

Discounts for local and nationalRetail

Well-being services

Flexible working

Job summary

Birmingham Community Healthcare NHS Foundation Trust is seeking a Bank Band 2 Stores Assistant for the West Midlands Rehabilitation Centre in Birmingham. The role involves stock control, order processing, and coordination of deliveries to support Prosthetics and Orthotics services.

You will work as part of a busy Stores team, ensuring accurate stock handling, effective communication, and timely responses to enquiries in a patient‑focused NHS setting.

Qualifications

• RSA 2 or equivalent typing
• GCSE level or equivalent in Maths and English
• Experience using Microsoft packages

Responsibilities

• Receive, move, store and distribute Prosthetic and Orthotic materials, components and equipment throughout the department.
• Respond to telephone enquiries and queries from the service, conveying messages accurately and promptly.
• Raise, process, and complete equipment and stock orders.
• Maintain stock areas and ensure safe storage and easy access, including regular stock takes.
• Check goods received against purchase orders and escalate discrepancies to the Team Lead.
• Support the smooth day-to-day running of Stores to maintain safe patient care services.
• Load and unload deliveries and move stock between stores and clinical/workshop areas.

Skills

Typing RSA2

Microsoft Office

Stock management

Communication

Attention to detail

Teamwork

Education

RSA 2 typing

GCSE Maths & English

Tools

RIO

Job description

Find out more about applying to join Team BCHC.

Join our team

Community services are a key part of the NHS of the future. Be part ofthat future now.Join us and help achieve better care andhealthier communities.

Main area Administration Grade Band 2 Contract Permanent Hours Full time - 37.5 hours per week (Monday - Friday) Job ref 820-8258063-ASR-A

Site West Midlands Rehabilitation Centre Town Birmingham Salary £25,272 per annum (pro rata) Salary period Yearly Closing 24/11/2026 23:59

Job overview

Please be aware that BCHC utilises a third party recruitment system (TRAC). When applying via NHS Jobs, your submitted application will be imported into TRAC and any correspondence will be sent via TRAC. We advise that you check your junk/spam emails.

The post holder will provide a comprehensive administrative support to the departments within the Rehabilitation Services.

To work as part of a team and to carry out administrative duties on a day to day basis. This may include covering essential and appropriate operational duties in the absence of colleagues.

Main duties of the job

This is an opportunity to join the Stores Team at the West Midlands Rehabilitation Centre. The role is varied and fast-paced, providing essential operational support to the Prosthetics and Orthotics Service through the effective management of stock, equipment orders, and deliveries.

Key responsibilities include:

Receive, move, store and distribute Prosthetic and Orthotic materials, components and equipment throughout the department.

Responding to telephone enquiries and queries received by the service, ensuring messages are communicated accurately and in a timely manner.

Raising, processing, and completing equipment and stock orders.

Maintain stock areas, ensuring materials and equipment are safely stored and readily accessible, including carrying out reqular stock takes

Checking goods received against purchase orders to ensure accuracy and escalating any discrepancies or issues to the Team Lead.

Supporting the smooth day-to-day running of the Stores function to help maintain safe and effective patient care services.

• Load and unload deliveries and move stock between stores and clincal /workshop areas.

The successful candidate will be organised, reliable, and able to work effectively within a busy team environment while maintaining attention to detail and excellent communication skills.

Working for our organisation

Be part of our team...

IMPORTANT

Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.

Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including BUSINESS EMAIL ADDRESS, telephone contact details and postal address.

Be Part of Our Team...

Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you.

Detailed job description and main responsibilities

For further information please see full job description

This role is NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.

Person specification

Qualifications

• RSA 2 or equivalent in typing or word processing
• GCSE level or equivalent in Maths and English

Experience

• Experience of using Microsoft packages
• Experience of working in a stores, warehouse or similar environment
• Experience of working as part of a team and communicating effectively
• Experience of working in a busy environment where accuracy and attention to detail are essential
• Experience using a computerised stock management system
• Knowledge of prosthetic / orthotic equipment
• Experience of dealing with suppliers and deliveries

Skills/knowledge

• Good organisation and time management skills
• Good attention to detail and accuracy
• Ability to communicate effectively with patients and colleagues
• Knowledge of RIO
• Reliable and conscientious approach to work
• Ability to work independently and as part of a team
• Willing to assist the wider need of the department

In accordance with UK Home Office requirements, Band 2 clinical and non-clinical roles and Band 3 Non-Clinical roles are not eligible for sponsorship.

Please note that the majority of non-clinical roles (Agenda for Change Band 3 - 6) with the exception of those which appear on this list - link , will not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK.

All non-clinical roles (Agenda for Change Bands 7 - 9) that meet the prescribed skill level (RQF 6) and salary threshold will be eligible for sponsorship.

The Trust will accept applications from candidates who can evidence their right to work in the UK or via alternative visa routes.

Disability Confident Employer and Guaranteed Interview Scheme

BCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification. We encourage applicants to submit their applications and to request any reasonable adjustments where required.

Equality, Diversity and Inclusion

As part of our ongoing commitment to being a Great Place to Work, we actively foster and support a workplace culture that is inclusive and equitable for all staff, patients and service users.

We are dedicated to creating an inclusive environment where everyone feels welcomed and valued. We encourage applications from individuals of all backgrounds, including those with diverse abilities, experiences, and perspectives.

We are also dedicated to supporting the career progression of colleagues from underrepresented backgrounds into this role and more senior roles within the Division and the wider organisation.

Promoting Workforce Equality

In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.

The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.

DBS Costs

Please be aware that all new employees starting work with the Trust will be charged for the cost of their DBS check if it is required for the role. The cost will be deducted from your salary in 3 payments over a 3-month period once you start employment. By applying for this role, you are agreeing to these deductions being made. The charges for the DBS include the TRAC administration fee of £5.20. The total costs are £25.20 for a standard check and £46.20 for an enhanced check. The level of check will be determined by the post you are applying for. For bank Workers the full cost of the DBS check (as detailed above) will be deducted from your pay following completion of your online mandatory training. No payment will be made for your online training until it is all complete and verified by the Temporary Staffing Team. Please note: You will not be able to work any bank shifts until you have completed your mandatory training, and your DBS is in place.

Flexible Working

Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.

In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a 'Great Place to Work'. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!

Birmingham Community Healthcare NHS Foundation Trust acknowledges Artificial Intelligence (AI) or Generative AI (GenAI) tools such as ChatGPT, Claude, Copilot, Gemini etc; are powerful tools that can help you in various stages of your job application and how they can be used in certain circumstances during your application process with BCHC. You can read more about acceptable use on our internet pages here

Benefits of working for us:

• Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
• Attractive relocation payment if you relocate to the local area.
• Discounts for local and national retailers
• Dedicated well-being services for all employees
• Flexible working where possible

Employer certification / accreditation badges

Application numbers

Birmingham Community Healthcare NHS Trust
3, Priestley Wharf
Holt Street
Birmingham Science Park
B7 4BN

Office hours: Monday to Friday: 8.30 am - 5.00 pm

Our patients and their carers and families are the reason we're here, so we want to hear your views about the Trust and our services.