Automation & AI Engineer: Build Intelligent Workflows

FedEx Group; Uttlesford; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Flexible hybrid working arrangements

Learning and development opportunities

AI and automation capabilities

Employee Assistance Program

Job summary

FedEx is seeking an Automation & AI Engineer to design, build, and deploy automation solutions that streamline global trade processes and drive our Data, Automation & AI-driven transformation.

You will analyze business processes, implement workflow automation using Power Platform and AI technologies, and collaborate with IT, ops and business stakeholders to scale intelligent copilots and document processing across Europe.

Qualifications

• Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, Business Technology, Automation, or a related field.
• Experience designing and implementing process automation solutions in a business environment.
• Knowledge of workflow automation, business process management, or intelligent automation technologies.
• Experience with automation platforms such as Microsoft Power Platform, Power Automate, RPA solutions, or similar technologies.
• Strong analytical, problem-solving, and process improvement skills.
• Excellent communication and stakeholder management capabilities. Fluency in English, both written and verbal.
• Willingness to travel within Europe (approximately 25%).

Responsibilities

• Analyze business processes to improve efficiency through workflow automation, intelligent automation, and AI-powered solutions.
• Design, build, test, and deploy automation solutions that reduce manual effort and improve service quality.
• Measure and communicate automation benefits, including effort reduction, service improvements, compliance enhancements, and customer impact.
• Develop automation solutions using modern low-code, no-code, and automation platforms.
• Leverage Artificial Intelligence, Generative AI, and intelligent document processing technologies to automate complex business workflows.
• Support the development of AI-powered copilots, virtual assistants, and decision-support solutions.
• Collaborate closely with customs experts, operations teams, product owners, IT teams, and business stakeholders to understand challenges and design innovative solutions.
• Facilitate workshops and discovery sessions to identify and prioritize automation opportunities.
• Translate business requirements into technical automation and AI solutions.

Skills

Automation design

AI integration

Data-driven

Stakeholder management

English fluency

Education

Bachelor's/Master's in CS/Engineering

Tools

Microsoft Power Platform

Power Automate

RPA tools

Azure AI

Job description

FedEx is seeking an Automation & AI Engineer to design, build, and deploy automation solutions that streamline global trade processes and drive our Data, Automation & AI-driven transformation.

You will analyze business processes, implement workflow automation using Power Platform and AI technologies, and collaborate with IT, ops and business stakeholders to scale intelligent copilots and document processing across Europe.