Autocentre Designate Manager - Lead Teams & Grow Centres

Halfords Careers; Greater Manchester; On-site; GBP 45,000 - 57,000; Full time

Benefits offered by this job

Induction program

Annual leave 5.6 weeks

Staff discounts

Health plan

Pension

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GP access

Cycle to Work

Wagestream access

Discount events

Job summary

Halfords, the UK's leading motoring and cycling retailer, seeks a Designate Centre Manager to support local autocentres within a travel area while guiding centre teams and delivering outstanding customer experiences.

You will lead with an engaging coaching style, drive KPIs and profitability, ensure H&S compliance, and develop the team to eventually run your own designated centre. Opportunities for progression and training are highlighted throughout the process.

Qualifications

• Leadership in automotive or similar industry.
• Experience delivering high customer satisfaction and effective management.
• Coaching-based approach to team development and on-the-job training.
• Strong financial acumen with experience of managing P&L and optimizing profit.
• Experience of meeting Health and Safety compliance standards.
• Experience with high sales turnover and KPI management.
• Excellent communication skills, verbal and written.
• IT proficiency and willingness to learn in-house systems.
• A current valid driving licence.

Responsibilities

• Lead and support local autocentre teams within a reasonable travel area.
• Motivate and coach in-centre staff to achieve targets and maintain service standards.
• Drive exceptional customer experience and ensure safety and compliance.
• Collaborate with management to improve performance and centre profitability.
• Position may lead to running an allocated centre when a vacancy arises.

Skills

Leadership

Customer service

Coaching

P&L management

Compliance

KPI management

Communication

IT literacy

Driving licence

Time management

Job description

Halfords, the UK's leading motoring and cycling retailer, seeks a Designate Centre Manager to support local autocentres within a travel area while guiding centre teams and delivering outstanding customer experiences.

You will lead with an engaging coaching style, drive KPIs and profitability, ensure H&S compliance, and develop the team to eventually run your own designated centre. Opportunities for progression and training are highlighted throughout the process.