Auto Parts Sales Advisor — Customer Growth & Service

LKQ Europe; Cheadle; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Enhanced annual leave

Career growth across UK & Europe

Pension contributions

Life assurance

24/7 Employee Assistance Programme

Exclusive gym discounts

Healthcare perks

Cycle to Work Scheme

Retail & staff discounts

Job summary

LKQ UK & Ireland is hiring a Sales Advisor to deliver outstanding service and grow lasting client relationships within the branch. You’ll become an expert in LKQ Euro Car Parts products and actively drive sales through excellent customer interactions.

Join a team that values collaboration, timely callbacks, and proactive engagement with internal teams to meet customer needs and improve margins. A path for career growth across the UK & Europe is highlighted in the opportunity.

Qualifications

• A passion for fantastic customer service.
• Previous experience in a sales advisor/customer service position.
• Knowledge of Microsoft Windows and Office Applications.
• Able to plan, prioritise and problem solve.
• Knowledge of SOP systems.
• To be result driven and highly motivated by delivering and exceeding targets.

Responsibilities

• Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch
• Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor
• Working collaboratively with the other areas of the branch, ensuring that the customer needs are met
• Ensure all call backs are completed in a timely manner
• Work closely with other internal teams across the business to understand our products and be one step ahead of our customer needs
• Work with the Warehouse Supervisor to understand customer returns and look to reduce our return rate by building better relationships with our customers
• Utilising relevant business data to understand the opportunities across all customer bands and product groups

Skills

Customer service

Sales experience

Windows & Office

Plan & prioritise

Problem solving

SOP systems

Target driven

Tools

SOP systems

Job description

LKQ UK & Ireland is hiring a Sales Advisor to deliver outstanding service and grow lasting client relationships within the branch. You’ll become an expert in LKQ Euro Car Parts products and actively drive sales through excellent customer interactions.

Join a team that values collaboration, timely callbacks, and proactive engagement with internal teams to meet customer needs and improve margins. A path for career growth across the UK & Europe is highlighted in the opportunity.