Car Parts Sales Advisor: Growth & Impact

LKQ Europe; Leeds; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Competitive Salary

Enhanced Annual Leave

Career Growth

Pension Contributions

Life Assurance

24/7 Employee Assistance Programme

Exclusive Gym Discounts

Healthcare Perks

Cycle to Work Scheme

Retail & Staff Discounts

Job summary

LKQ UK & Ireland is seeking a driven Sales Advisor to join our Leeds branch. You will build lasting relationships with customers, turn conversations into sales, and help grow margins through excellent service.

You will become an expert on LKQ Euro Car Parts product lines and work closely with internal teams to meet customer needs and reduce returns. Experience in customer service or sales is preferred.

Qualifications

• Experience in delivering fantastic customer service.
• Previous experience in a sales advisor/customer service position.
• Knowledge of Microsoft Windows and Office Applications.
• Able to plan, prioritise and problem solve.
• Knowledge of SOP systems.
• Results-driven and motivated by targets.

Responsibilities

• Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch.
• Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor.
• Work collaboratively with the other areas of the branch, ensuring that the customer needs are met.
• Ensure all call backs are completed in a timely manner.
• Work closely with other internal teams across the business to understand our products and be one step ahead of our customer needs.
• Work with the Warehouse Supervisor to understand customer returns and look to reduce our return rate by building better relationships with our customers.
• Utilising relevant business data to understand the opportunities across all customer bands and product groups.

Skills

Customer service

Sales experience

Microsoft Office

Prioritisation & planning

Problem solving

Tools

SOP systems

Job description

LKQ UK & Ireland is seeking a driven Sales Advisor to join our Leeds branch. You will build lasting relationships with customers, turn conversations into sales, and help grow margins through excellent service.

You will become an expert on LKQ Euro Car Parts product lines and work closely with internal teams to meet customer needs and reduce returns. Experience in customer service or sales is preferred.