Auto Master Technician

Pep Boys; Salisbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Master Technician with extensive automotive experience to lead a team in delivering exceptional customer service. This role involves diagnosing and repairing complex vehicle systems while mentoring fellow technicians. The ideal candidate will have a strong background in automotive mechanics, excellent problem-solving skills, and a customer-focused attitude. Join a dynamic environment where your expertise will directly impact customer satisfaction and team development. If you are ready to take your career to the next level, this opportunity is perfect for you.

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

Retirement Plan

Paid Time Off

Qualifications

• 5+ years of automotive mechanical diagnosis and repair experience.
• 8 or more ASE certifications preferred for this position.

Responsibilities

• Diagnose and repair various automotive systems to specifications.
• Explain technical diagnoses and needed repairs to customers.

Skills

Automotive Mechanical Diagnosis

Problem-Solving

Customer Service

Leadership

Education

High School Diploma or GED

ASE Certifications (A1-A8)

Job description

Position Summary
The Master Technician requires experience and technical expertise to diagnose drivability, air conditioning and electrical systems. It is expected to use leadership and mentoring skills to drive a team to increase customer care and satisfaction A successful Master Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle.

Duties & Responsibilities

• Diagnose and repair to specifications -- brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.


• Perform job duties of all lower job descriptions (Technician A, Technician B, Mechanic, General Service Technician)


• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis.


• Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology.


• Assist fellow technicians/mechanics in performing technical activities.


• Keep store management aware of mechanical repair problems as they occur.


• Maintain and organized and neat shop


• Adhere to all company policies, procedures, safety, and environmental rules
  
  

Knowledge, Skills, and Abilities

This position is a leader in the shop. We expect you to help set the pace and tone while helping to develop the team around you. Collaboration and a team first mentality are a must if you are looking for success in this role. In addition, we require review the following to measure your fit for this role:

• A High School Diploma or GED


• 5+ years of strong automotive mechanical diagnosis, problem-solving and repair experience.


• 8 or more ASE certifications are PREFERRED for this position (A1 through A8)


• Section 609 Certification required


• State Inspection license if applicable


• High level of motivation, energy and a customer-focused attitude


• Must have a valid driver's license


• Successful completion of a pre-employment background check


• Availability to work days, nights, holidays, and weekends as needed

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Physical Demands

• Extensive standing, walking, pushing and reaching.


• Need full range of motion for reaching, bending and stooping.


• Repetitive movement of hands, arms, legs.


• May drive a vehicle if needed.


• Lifting of heavy equipment >50 pounds is required.


• May work outside and be exposed to weather.


• Exposure to adverse weather conditions, chemicals, odors, dirt and dust.


• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  

The pay range for this position is between $28.92 and $37.92 hr. flat rate based on experience.

Medical, dental, and vision benefits beginning on the first of the month following or coinciding with your date of hire.
Ability to enroll in a retirement plan
PTO

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.