Authorisation Officer

ACCA (Association of Chartered Certified Accountants); Glasgow; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

ACCA in Glasgow is seeking an Authorisation Officer on a full-time, fixed-term contract for 6 months. The role sits within the Authorisation team in the Practice Regulation Directorate and Governance Executive Directorate, with flexible home and office working.

You will assess member eligibility for non-audit practising certificates, process renewals and payments, and maintain WIP trackers while delivering high-quality customer service and managing data in Oracle and MS Office.

Qualifications

• Experience assessing member eligibility for a non-audit practising certificate.
• Experience reviewing practising certificate experience forms to ensure requirements are met.
• Maintaining WIP tracker and processing annual renewals with financial payments.

Responsibilities

• Undertake assessment work to review member eligibility for non-audit practising certificates.
• Assess certificate experience forms and ensure training records meet ACCA procedures.
• Keep WIP tracker up to date and manage renewals of practising certificates with payments.
• Provide high-quality customer service via email, correspondence and calls, with technical knowledge of public practice.

Skills

Interpersonal skills

Communication

Attention to detail

Organisational skills

Multi-tasking

MS Office

Education

Accounting knowledge

Tools

Oracle databases

MS Office

Job description

Closing date for applications is: 18 October 2026

ACCA is committed to a workplace culture which is inclusive, diverse, human and connected.

We welcome applications from candidates who meet some but not all of the criteria listed below.

We’re currently looking for a number of Authorisation Officers on a full-time, fixed term contract basis for 6 months.

This position sits within the Authorisation team. We are flexible on home and office working with the Glasgow office being the business location.

An Authorisation Officer is part of the Practice Regulation Directorate and the Governance Executive Directorate and plays a vital part in ensuring ACCA’s statutory recognition for audit is maintained, supporting ACCA’s strategic delivery plan of achieving and promoting the highest professional, ethical and governance standards. This is an excellent opportunity to expand knowledge and remit in this vital part of the business

The Job

Reporting to the Authorisation team Leader, on a day-to-day basis, you’ll be involved in the following:

• Primarily responsible for undertaking assessment work, specifically to review member eligibility to hold a non-audit practising certificate.
• Assess practising certificate experience forms, ensuring members have completed the necessary requirements and the training records in line with ACCA procedures and policies.
• Ensure work in progress (WIP) tracker is always kept up to date, to ensure visibility of all pending work.
• Ensure accurate processing of annual renewals of practising certificates with financial payments.
• Ensure the highest quality of customer service is always provided, answering emails, correspondence and telephone calls from members providing excellent technical knowledge of matters relating to public practice.
• Administration of key information of ACCAs practising member and firm databases.
• Performing Regulator to Regulator status checks.
• Processing various other application forms in line with ACCA policies and procedures.

The Person

We’re looking for someone who:

• Able to demonstrate the ability to apply knowledge, sound judgement and initiative within complex situations and make appropriate and measured decisions.
• Possess excellent interpersonal and communication skills with the ability to communicate effectively with both internal and external customers at all levels.
• Highly organised, logical, and methodical approach to work with very strong analytical skills and with an emphasis on attention to detail.
• Able to multi-task and experience of dealing with a high workload and working to tight deadlines with competing priorities, whilst being able to remain calm under pressure.
• I.T literate with fast and accurate data inputting skills and a sound knowledge of MS Office and ideally with experience of working with Oracle databases.
• The ability to work as part of the wider team to achieve the objectives of the department.
• Be receptive to working in a changing environment and with a flexible attitude to work.
• Desirable to have a knowledge and understanding of Accountancy/ Accounting Practice.

..

Our Benefits

We strive to create an environment where you can prioritise your wellbeing and so have designed our benefits to give you the flexibility and power to do so. Our core benefits include private healthcare, life assurance and income protection as well as a fantastic defined contribution pension scheme.

We provide an employee assistance programme and are proud to offer a financial wellbeing tool called Nudge, to our employees.

Our flexible benefits platform gives you the power to customise your benefit plan to suit your needs, you can choose to add a number of benefits including extra holidays, PMI family cover, cycle to work, Travel and Gym loans and more! You can also enjoy exclusive access to our discount site and wellbeing centre platform.

We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life.