Authorisation Officer

ACCA; Glasgow; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

ACCA is seeking multiple Authorisation Officers on a full-time, fixed-term 6-month contract, with flexible home and office working and the Glasgow office as the base.

As part of the Practice Regulation Directorate, you will assess member eligibility for non-audit practising certificates, review experience forms, keep the WIP tracker current, and process annual renewals with payments while delivering high-level customer service.

Qualifications

• Experience applying knowledge and judgement in complex situations.
• Excellent communication with internal and external customers at all levels.
• Highly organised with strong analytical skills and attention to detail.
• Ability to multi-task and work under tight deadlines with competing priorities.

Responsibilities

• Assess member eligibility to hold a non-audit practising certificate.
• Review practising certificate experience forms and training records.
• Maintain up-to-date WIP tracker for visibility of pending work.
• Process annual renewals of practising certificates with payments.
• Provide high-quality customer service with technical knowledge.
• Administer information in ACCA's practising member and firm databases.
• Perform regulator-to-regulator status checks.
• Process other application forms per ACCA policies.

Skills

Interpersonal communication

Analytical thinking

Attention to detail

Multitasking under pressure

MS Office proficiency

Tools

Oracle Database

Job description

ACCA is committed to a workplace culture which is inclusive, diverse, human and connected.

We're currently looking for a number of Authorisation Officers on a full-time, fixed term contract basis for 6 months.

This position sits within the Authorisation team. We are flexible on home and office working with the Glasgow office being the business location.

An Authorisation Officer is part of the Practice Regulation Directorate and the Governance Executive Directorate and plays a vital part in ensuring ACCA's statutory recognition for audit is maintained, supporting ACCA's strategic delivery plan of achieving and promoting the highest professional, ethical and governance standards. This is an excellent opportunity to expand knowledge and remit in this vital part of the business

The Job

Reporting to the Authorisation team Leader, on a day-to-day basis, you'll be involved in the following:

• Primarily responsible for undertaking assessment work, specifically to review member eligibility to hold a non-audit practising certificate.
• Assess practising certificate experience forms, ensuring members have completed the necessary requirements and the training records in line with ACCA procedures and policies.
• Ensure work in progress (WIP) tracker is always kept up to date, to ensure visibility of all pending work.
• Ensure accurate processing of annual renewals of practising certificates with financial payments.
• Ensure the highest quality of customer service is always provided, answering emails, correspondence and telephone calls from members providing excellent technical knowledge of matters relating to public practice.
• Administration of key information of ACCAs practising member and firm databases.
• Performing Regulator to Regulator status checks.
• Processing various other application forms in line with ACCA policies and procedures.

The Person

We're looking for someone who:

• Able to demonstrate the ability to apply knowledge, sound judgement and initiative within complex situations and make appropriate and measured decisions.
• Possess excellent interpersonal and communication skills with the ability to communicate effectively with both internal and external customers at all levels.
• Highly organised, logical, and methodical approach to work with very strong analytical skills and with an emphasis on attention to detail.
• Able to multi-task and experience of dealing with a high workload and working to tight deadlines with competing priorities, whilst being able to remain calm under pressure.
• I.T literate with fast and accurate data inputting skills and a sound knowledge of MS Office and ideally with experience of working with Oracle databases.
• The ability to work as part of the wider team to achieve the objectives of the department.
• Be receptive to working in a changing environment and with a flexible attitude to work.
• Desirable to have a knowledge and understanding of Accountancy/ Accounting Practice.

..

We strive to create an environment where you can prioritise your wellbeing and offer a competitive benefits package to help you do this. We provide an employee assistance programme and are proud to offer a financial wellbeing tool to our employees.

We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life.

For more information on ACCA, your journey as a candidate and the benefits of working with ACCA please visit our Work for Us page here https://www.accaglobal.com/uk/en/about-us/work-for-us.html.