Audio Typist

NHS; Sheffield; On-site; GBP 25,000; Full time

Job summary

Sheffield Teaching Hospitals NHS Foundation Trust seeks an Audio Typist to provide essential admin support within the Specialised Cancer Services Care Group. The role involves maintaining communication with patients and staff, ensuring accurate typing of clinical correspondence, and requires strong organisational skills. Suitable candidates must demonstrate a commitment to confidentiality and have relevant NHS experience.

Benefits

Commitment to professional development

Excellent employee benefits

Qualifications

• Good understanding of patient confidentiality and administrative experience.
• Experience in a public-facing role and using customer service systems.
• Ongoing commitment to personal development.

Responsibilities

• Maintain effective communication and relationships with contacts.
• Typing clinical correspondence accurately and timely.
• Process patient documentation and support secretarial duties.

Skills

Communication

Organisational skills

Flexibility

Confidentiality

Education

GCSE at Grade C/4 in English and Maths

OCR I or II Typewriting qualification

Tools

Microsoft Office

Infoflex

SystmOne

Job description

Go back Sheffield Teaching Hospitals NHS Foundation Trust

Audio Typist

The closing date is 06 July 2025

The role provides essential administrative support within the Specialised Cancer Services Care Group. We are seeking enthusiastic, professional admin audio typists with strong communication, organisational, and administrative skills. The ideal candidates will be methodical, organised, flexible, and uphold the Trust's PROUD values.

A good understanding of patient confidentiality and administrative experience is required, along with effective computer skills including OCR level II or equivalent typing experience within an office environment. Experience within an NHS practice and with computer systems is desirable.

Main duties of the job

Maintain effective communication and foster good relationships with internal and external contacts as appropriate.

Be responsible for contacting patients by telephone and the trusts text messaging services.

Ensure the typing of clinical correspondence is accurate and timely to distribute to patients and care professionals.

Process patient documentation and make available for the care team.

Support the Secretarial Team with adhoc admin duties as and when appropriate.

About us

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Qualifications

• GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience
• OCR l or II Typewriting qualification or equivalent typing experience within an office environment

Experience

• Experience of working within an office environment
• Experience of working in a public facing role
• Relevant experience within the NHS

Further Training

• Knowledge of / experience of using information and/or customer service systems.
• Working knowledge of Microsoft Office packages including Outlook, Excel and Word.
• Previous experience Infoflex / 59R Software
• Previous experience of PAS / Infoflex / SystmOne (area specific software)

Skills and Knowledge

• Understanding of data protection issues and the ability to maintain confidentiality
• Excellent communication skills, with ability to deal with staff at all levels.
• Displays use of initiative with effective organisational skill
• Ability to prioritise and work to strict/conflicting deadlines
• On-going commitment to personal development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Sheffield Teaching Hospitals NHS Foundation Trust

£24,169 a yearpa/pro rata for part time staff