audio typist

East Lancashire Hospitals NHS Trust; Blackburn; On-site; GBP 18,000 - 23,000; Full time

Job summary

East Lancashire Hospitals NHS Trust is seeking an audio typist in the ophthalmology department at Burnley General Hospital. You will support medical secretaries and deliver accurate administrative and clerical duties to aid patient care.

The role offers exposure to fast-paced, detail-focused work and opportunities to develop professional communication and organisation skills within a respected NHS service.

Qualifications

• Fast and accurate audio typing from dictation for clinic letters and reports.
• Proficient with Microsoft Word, Excel and Outlook in a busy NHS setting.
• Discreet handling of confidential patient information and records.

Responsibilities

• Transcription and production from Electronic Digital Dictation system of clinic letters/reports.
• Retrieve and track case notes from Medical Records via email/telephone.
• Respond to telephone and email enquiries with tact and confidentiality.
• Provide flexibility in hours to meet service needs.

Skills

Audio typing

Administrative support

Microsoft Office

Education

GCSE English and Maths

Tools

Electronic Digital Dictation

MS Office

Job description

To carry out a wide range of administrative, clerical and computer centered duties and provide support to the medical secretaries in a busy general surgery department.

• 1. Transcription and production from Electronic Digital Dictation system of clinic letters/ reports ete
• 2. Retrieve and track case notes from Medical Records department via e-mail, telephone
• 3. Be fully conversant with the use of office machinery, eg photocopier/scan, email and Microsoft office, Word, Excel and Outlook packages
• 4. Respond to telephone and e-mail enquiries, contact with members of the public and staff of all disciplines, with tact, selectivity, and confidentiality at all times
• 5. Support new starters during their training period
• 6. As requested, attend inter-departmental meetings to discuss any changes in working practice
• 7. participate in the collective aims of the department and to continually improve the level of service with our aims and objectives
• 8. attend all mandatory Trust training Sessions and sessions relevant to the job role
• 9. Provide flexibility in terms of hours worked in accordance with the needs of the service

We employ 10,000 staff, some of whom are award winning and internationally renowned for their work and achievements. We treat over 700,000 patients a year from the most serious of emergencies to planned operations and procedures. Our high quality healthcare services are offered across five hospital sites and various community sites.

Working as an audio typist in the ophthalmology department at Burnley General Hospital offers the opportunity to play a vital role in supporting patient care while developing strong administrative and communication skills. The ophthalmology department is a fast‑paced, detail‑focused environment where accuracy and organisation directly contribute to patients receiving timely diagnosis and treatment for sight‑related conditions. This role also provides valuable experience within a respected healthcare system, opportunities for career progression, and the satisfaction of contributing to a service that makes a meaningful difference in people’s quality of life.

As listed in main duties of job above

To carry out a wide range of administrative, clerical and computer centered duties and provide support to the medical secretaries in a busy ophthalmology department.