Support Medical Secretary

Bristol NHS Foundation Trust; Bristol; On-site; GBP 26,000 - 27,000; Part time

Job summary

Bristol NHS Foundation Trust is seeking an experienced Support Medical Secretary to join the Obstetric and Gynaecological Clinical Teams at St Michael's Hospital. The 20-hour/week post can be spread over 3–5 days, with potential home working after training and competency checks.

The position is Band 3 with a pro rata salary of £25,760–£27,476 per year, depending on experience, and offers flexible working to support work-life balance.

Qualifications

• Experience as a medical secretary, preferably in a hospital setting.
• GCSE English and Maths at grade C/4 or above; evidence of ICT/admin qualifications.
• Excellent organisational and interpersonal skills; able to work under pressure.

Responsibilities

• Audio type, edit, and proofread clinical letters and reports using the Trust system; despatch within target turnaround times.
• Proofreading/editing to required standards as specified by the Trust.
• Use PAS and other computer systems to input and retrieve patient information and update demographics.

Skills

Medical secretarial experience

NHS experience

Communication

Organisation

Teamwork

Education

GCSE English & Maths grade C/4 or above

Business & Administration Level 3 NVQ or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Main area Support Medical Secretary Grade Band 3 Contract Permanent Hours Part time - 20 hours per week (Hours to be worked over 3, 4 or 5 days) Job ref 387-WC5980-CCC

Employer Bristol NHS Foundation Trust Employer type NHS Site St Michael's Hospital Town Bristol Salary £25,760 - £27,476 pa pro rata (Dependant on Experience) Salary period Yearly Closing 05/10/2026 08:00

Support Medical Secretary

Band 3

North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) have merged as of 1 st July 2026 to become Bristol NHS Foundation Trust. This will create an exciting future that brings together the best of both organisations. As a single, strong and sustainable organisation, we will not only be able to deliver better outcomes for our patients and fairer care for our population, but it will also provide greater opportunities for our people.

Bristol NHS Foundation Trust recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.

Generative artificial intelligence (AI) describes algorithms that can be used to produce new content, including audio, code, images, text, simulations, and videos. It is developing all the time and is now being used as a support mechanism for all kinds of content-based creations. Please note the use of AI is monitored and if applicants have used it then they are required to declare this.

Job overview

We are looking for an experienced, enthusiastic and dedicated individual to provide an effective and efficient secretarial service to members of the Obstetric and Gynaecological Clinical Teams. The post holder will have a range of secretarial experience, ideally in a hospital environment, though other administration experience will be considered. The post is 20 hours per week which can be worked over 3, 4, or 5 days. The option to work at home for 1 day per week will be considered once all training and competencies have been met.

Working in a busy and sometimes demanding role, within a supportive team, you must be a good team player and enjoy working within multidisciplinary teams. The applicant should have good organisational and interpersonal skills and the ability to work well under pressure. Applicants must have excellent communication skills. The successful candidates will need to have a good working knowledge of Microsoft Word, Excel and Outlook.

We would welcome applications from those who meet all of the essential criteria as set out in the person specification.

Shortlisted applicants will be asked to undertake a dictation/editing typing test prior to a face‑to‑face interview.

This vacancy may close earlier than advertised, if a sufficient number of applications are received.

Main duties of the job

• To audio type, edit and proof read clinical letters, general correspondence and reports using the Trust’s Digital Dictation and Speech Recognition System, ensuring that all correspondence is despatched within the Trust’s target turnaround times
• Achieve the required standard of proofreading/editing using the Trust’s Digital Dictation and Speech Recognition System, as specified by the Trust
• Use the relevant computer systems and Patient Administration System (PAS) to accurately input and retrieve patient information, updating demographics where necessary
• To check incoming email inbox(es) on a daily basis to keep up to date with departmental and Trust wide news and information

We would welcome applications from those who meet all of the essential criteria as set out in the person specification. This includes having a qualification in word processing or audio typing (or equivalent), educated to GCSE grade C/4 or above (or equivalent) in English Language and Maths, and Business and Administration Level 3 NVQ or equivalent experience.

Shortlisted applicants will be asked to undertake a dictation/editing typing test prior to a face‑to‑face interview.

Working for our organisation

Bristol NHS Foundation Trust is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward‑thinking multi‑award winning Trust and a digital exemplar committed to improving patient care, our world‑leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.

Detailed job description and main responsibilities

For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.

Person specification

Knowledge, Skills and abilities

• Excellent organisational skills
• Effective and polite atter when dealing with people, both face to face and on the telephone
• Able to work under pressure and to deadlines
• Able to work on your own, using your own initiative, if required
• Confident to handle difficult conversations with patients, relatives and carers

Experience

• Experient of dealing with the public, both on the telephone and in person
• Experience as a medical secretary
• Previous NHS experience
• Understanding of medical terminology

Qualifications & Training

• Educated to GCSE, Grade C or above (or equivalent) in English & Maths
• Effective and polite manner when dealing with people, both face to face and on the phone
• Ability to work effectively in a busy team, adjust to change and motivate others
• Ability to work on your own, using your own initiative, if required

We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together.

• As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application to ensure we’re meeting our pledge.
• The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support - developing exceptional people for exceptional careers.
• BFT is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
• To comply with Part 7 of the Immigration Act 2016 all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview.
• If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.
• The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
• By applying for this post, you are agreeing to Bristol NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.