Admin Support Clerk / Typist

Lancashire Teaching Hospitals NHS Foundation Trust; Preston; On-site; GBP 21,000 - 25,000; Full time

Job summary

Lancashire Teaching Hospitals NHS Foundation Trust is seeking an administrative support role to assist in clinical communications and referral processing. You will perform audio typing of clinic letters, process patient referrals, support referral triage, and provide general admin support while maintaining good team relationships.

Applicants should have strong GCSEs and experience with Word/Excel; awareness of confidentiality and the ability to work in a busy environment are essential.

Qualifications

• GCSE or equivalent required.
• Demonstrable working knowledge of Microsoft Word and Excel.

Responsibilities

• Audio typing of clinic letters.
• Processing of patient referral letters.
• Supporting referral triage processes.
• General admin support.
• Maintaining good working relationships across the team.

Skills

Microsoft Word

Microsoft Excel

Education

GCSE or equivalent

Job description

Detailed job description and main responsibilities

Audio typing of clinic letters on t-pro

Processing of patient referral letters

Supporting referral triage processes

General Admin support

Maintaining good working relationships across the team.

Please see JD for further details

Person specification

Qualifications & Education

Essential criteria

• Good general education to GCSE or equivalent
• Demonstrable working knowledge of Microsoft packages including Word and Excel.

Desirable criteria

• Audio typing skills
• ECDL or equivalent
• Knowledge of medical terminology
• Administrative skills

Knowledge & Experience

Essential criteria

• Previous experience of working with the public
• Experience of working in a busy environment and ability to change priorities to meet deadlines
• Aware of the concept and application of confidentiality

Desirable criteria

• Previous experience of working in a healthcare or related setting
• Experience of office work which includes telephone skills
• Experience of audio typing using electronic dictation/transcription
• IT literate

We are committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership, neurodiversity or veteran status are encouraged to apply for this post. Our Statement on the Recruitment of Ex-Offenders is available