Audi Service Concierge

Sytner Group; Leicester Forest East; On-site; GBP 19,000 - 27,000; Full time

Benefits offered by this job

Enhanced Holiday Entitlement

Maternity Pay

Paternity Pay

Adoption Pay

Career Development

Long Service Recognition

Car Schemes

Discounts

Gym Discounts

Cycle to Work

Volunteer Day

Job summary

Leicester Audi, part of the Sytner Group, is seeking a Service Concierge to welcome customers and help deliver an outstanding service experience.

You will enjoy interacting with people, thrive in a busy, hands-on environment and take pride in a warm, professional approach. This role focuses on front-of-house support and ensuring every guest feels valued.

Full training and benefits accompany this on-site role with opportunities to develop within a premium automotive brand.

Job description

About the role

We are looking for an enthusiastic, energetic and confident individual to join Leicester Audi as a Service Concierge, playing a key role in delivering an exceptional customer experience.

We are looking for someone who enjoys interacting with people, thrives in a customer-facing environment and takes pride in delivering outstanding service. Whether your experience comes from retail, hospitality or another customer-focused role, your personality, positive attitude and ability to make people feel welcome are what matter most.

About You

You will be an energetic, approachable and customer-focused individual who enjoys being around people and making a difference to their experience.

Ideally, you will have previous experience in a customer-facing role, such as retail, hospitality, front-of-house or customer service. However, we are equally interested in your personality, enthusiasm and willingness to learn.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.