Audi Sales Support Specialist

Confidential; England; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

33 days holiday

Maternity/Paternity/Adoption Pay

Career Development

Long service rewards

Discounted Car Schemes

High Street Discounts

Gym membership

Cycle to work

Volunteer day

Job summary

Reading Audi, part of the Sytner Group, is seeking a Sales Support Specialist to photograph and market Trade Cars, frequently update the Sytner Electronic Auction site, and describe and sell our part exchanges. You will also prepare the retail stock via the aftersales department, arrange valeting and handle dealer transfer enquiries, while supporting the sales function day-to-day.

Flexibility is required, with work patterns that may include weekends to maintain service levels for customers.

Qualifications

• Retail customer service experience preferred but not essential.
• Strong interest in photography, marketing and automotive world.
• Clear communicator with customer service background.
• Keen eye for detail and ability to describe stock clearly.

Responsibilities

• Photograph and market Trade Cars and describe/market part exchanges.
• Regularly update the Sytner Electronic Auction site with vehicle details.
• Prepare retail stock through aftersales, arrange valeting and dealer transfer enquiries.

Skills

Photography

Customer service

Communication

Attention to detail

Computer literacy

Job description

About the role

Reading Audi is looking to recruit a Sales Support Specialist to join their fantastic and motivated team.

As a Sytner Sales Support Specialist, you will be responsible for photographing and marketing all Trade Cars at the dealership. You will update the Sytner Groups Electronic Auction site frequently and describe and sell our part exchanges effectively.

In addition to this, you will be responsible for the timely preparation of our retail used car stock through our aftersales department, arranging valeting and handling dealer transfer enquiries and all associated administrative procedures. Plus supporting our sales function with day to day activities.

Sytner Sales Support Specialist works a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

About you

Previous experience in a similar role would be ideal, however, this is not essential.

We are looking for an individual with a strong interest in photography, marketing and the automotive world. You will be a good, clear communicator and have a customer service background.

You will have a keen eye for detail and the ability to describe things accurately and a desire to present our Audi stock to our customers in the best possible manner. You will also be computer literate.

When applying for this ole please consider that we require candidates to have customer service experience in a retail environment and previous photography experience as a minimum requirement for this role.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

• Enhanced Holiday Entitlement - 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please .

Unsure? Read on

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.