Audi Sales Support Specialist

Sytner Group; Reading; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Holiday pay

Parental pay

Career development

Long service recognition

Car schemes

High street discounts

Gym discounts

Cycle to work

Volunteer day

Job summary

Reading Audi, part of the Sytner Group, is seeking a Sales Support Specialist to photograph and market Trade Cars, keeping the Electronic Auction site up to date and describing exchanges for sale. You will help prepare retail stock through the aftersales process, arrange valeting, and manage dealer transfer enquiries, while supporting the sales team daily.

Flexibility is required, as weekends may be involved to ensure outstanding customer service levels.

Qualifications

• Customer service experience in a retail environment is required.
• Previous photography experience is a minimum requirement for this role.
• Strong interest in photography, marketing and automotive world.
• Good, clear communication with customers.
• Keen eye for detail and ability to describe things accurately.

Responsibilities

• photograph and market all Trade Cars at the dealership.
• update Sytner Group's Electronic Auction site regularly and describe/market our part exchanges.
• prepare retail used car stock via the aftersales department, arrange valeting and handle dealer transfer enquiries.
• support the sales function with day-to-day activities.

Skills

Customer service

Photography

Marketing

Communication

Attention to detail

Computer literacy

Job description

About the role

Reading Audi is looking to recruit a Sales Support Specialist to join their fantastic and motivated team.

As a Sytner Sales Support Specialist, you will be responsible for photographing and marketing all Trade Cars at the dealership. You will update the Sytner Groups Electronic Auction site frequently and describe and sell our part exchanges effectively.

In addition to this, you will be responsible for the timely preparation of our retail used car stock through our aftersales department, arranging valeting and handling dealer transfer enquiries and all associated administrative procedures. Plus supporting our sales function with day to day activities.

Sytner Sales Support Specialist works a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

About you

Previous experience in a similar role would be ideal, however, this is not essential.

We are looking for an individual with a strong interest in photography, marketing and the automotive world. You will be a good, clear communicator and have a customer service background.

You will have a keen eye for detail and the ability to describe things accurately and a desire to present our Audi stock to our customers in the best possible manner. You will also be computer literate.

When applying for this ole please consider that we require candidates to have customer service experience in a retail environment and previous photography experience as a minimum requirement for this role.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.