Audi Parts Advisor - Parts & Customer Care Pro

Sytner Group; Reading; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

33 days holiday

Maternity, Paternity and Adoption Pay

Career Development

Long Service recognition every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

Volunteer day

Job summary

Sytner Group at Reading Audi is seeking a motivated Parts Advisor to join our team. You will identify, locate and source vehicle parts, assist customers and colleagues, and help maintain an organised stock room and accurate stock levels.

We value great customer service, clear communication and IT literacy to handle searches, orders and supplier interactions. Weekend shifts are possible as part of flexible patterns to deliver top service.

Qualifications

• Experience in a similar role within the motor industry is preferred.
• Strong organisational skills and attention to detail.
• Excellent communication and customer-facing experience.

Responsibilities

• Identify, source and help locate parts for customers.
• Maintain and organise the parts stock room and manage stock levels.
• Assist colleagues and customers with parts searches and orders.
• Support and communicate with internal teams and suppliers.

Skills

Customer service

Communication

IT literacy

Stock management

Job description

Sytner Group at Reading Audi is seeking a motivated Parts Advisor to join our team. You will identify, locate and source vehicle parts, assist customers and colleagues, and help maintain an organised stock room and accurate stock levels.

We value great customer service, clear communication and IT literacy to handle searches, orders and supplier interactions. Weekend shifts are possible as part of flexible patterns to deliver top service.